Surprise! – Its Hurricane Season

Surprise! – Its Hurricane Season

“With every mistake, we must surely be learning.” ~ George Harrison (While My Guitar Gently Weeps) The 2017 Atlantic hurricane season is becoming one of the most active seasons on record, thanks to a stretch of long-lived, destructive hurricanes over the past five...
While Rome is burning… Are you Nero?

While Rome is burning… Are you Nero?

Guest blogger: Brad Cole, CFE & LPI, Executive Director & Senior Coordinator, K9 First Responders, Inc. (K9FR)   A crisis unfolds. A hurricane hits your facility. You prepare and respond.   So far… under control. A natural gas line ruptures, fire starts...
Disaster Planning – Interview with Mark Hoffman

Disaster Planning – Interview with Mark Hoffman

Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Google Podcasts | RSSCrises can strike without warning. Some incidents are slower and we can often start our response early. No matter what the situation is, we need to do more to prepare our...
VW and United Airlines: Lessons for Crisis Communicators

VW and United Airlines: Lessons for Crisis Communicators

They’ve weathered the storms, but could their crises have been avoided altogether? What lessons can crisis communicators draw from the recent VW “dieselgate” crisis and United Airlines’ spate of public relations disasters, most notably its violent removal of a...