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CC Series Short: Tabletop Exercise Disadvantages
The tabletop exercise is the most common kind of training exercise conducted by corporations and governments. It is a very useful training tool that has both advantages and disadvantages. In the previous CC Series Short, Rob discussed some of the advantages. In this short video clip from the Crisis Coordinator Webinar Series, Rob Burton discusses…
When CEOs Face the Storm: 12 Lessons in Crisis Leadership
We design, deliver, and evaluate numerous crisis simulation exercises for executive teams each year, rigorously testing leadership strategies under high-pressure scenarios. Drawing from insights gained across this year’s exercises, including 12 executive-level sessions, we’ve uncovered invaluable lessons on how top leaders navigate uncertainty, make critical decisions, and guide their organizations through crises. 1. Top Leaders…
Carnival’s Bumpy Navigation
Carnival Cruise Line faced a serious threat to its people, passengers, and public image when a ship lost power due to an engine room fire in the Gulf of Mexico. Within a few hours, some of the ship’s 4,000 passengers began sharing stories through social media and cell phones. Friends and family of the stranded…
When Democracy’s Tempers Turn Violent: Scenario Planning Your Way Through Political and Civil Unrest
Imagine This You’re sitting in a downtown office, at mid-afternoon. A client calls with panicked urgency: two of your organization’s branch offices are in neighborhoods where massive protests just escalated into violence. Overnight, roads are blocked, employees can’t commute, supply deliveries are delayed, local authorities request evacuation. You have no clear playbook—so decisions are made…
The Profile of the Crisis Coordinator
The role of the Crisis Coordinator is one that is vital to an organization’s crisis preparedness. This person ensures that the Crisis Management Team is properly trained and exercised, that the Crisis Management Plan is up-to-date and maintained, and that crisis response activities are executed effectively. There are also responsibilities after the crisis has ended…
CC Series Short: Role of the Crisis Coordinator – Respond
Another important role of a Crisis Coordinator is to organize the CMT (Crisis Management Team) to respond to a crisis. The “Respond” part of the CC role is just one of the four phases. This important phase includes team logistics as well as assembly, documentations and plans briefings. In this short video clip from the Crisis Coordinator Webinar Series, Rob…
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