How COVID Changed Crisis Communications and Media Relations

How COVID Changed Crisis Communications and Media Relations

. When a crisis of any kind hits, the goal has always been the same: put it into the past as quickly as possible. You establish your organization as the most authoritative source of credible information about the crisis and you own its narrative by living the mantra...
How to Prevent Groupthink in Crisis Communications

How to Prevent Groupthink in Crisis Communications

Guest contributor: Jo Detavernier, SCMP, APR – Owner of Detavernier Strategic Communication When crisis communications teams work perfectly together, they will achieve great results. When such alignment takes on the form of “groupthink” however, the results will often...
Building the Perfect Social Media Crisis Management Plan

Building the Perfect Social Media Crisis Management Plan

Guest Author – Natalia Andrew With over 3.96 billion active social media users worldwide, platforms such as Facebook, Instagram, Twitter, and TikTok have become mainstream sources of more than just entertainment. In fact, a social media report by Our World In...
Interview with Tamrin Olden

Interview with Tamrin Olden

Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Google Podcasts | Amazon Music | RSSCommunicating with your stakeholders is important at any time. Communicating with them during emergencies is especially important. In episode 75...
Is Your Crisis Communications Pitch Perfect?

Is Your Crisis Communications Pitch Perfect?

Guest contributor: Jo Detavernier, SCMP, APR – Owner of Detavernier Strategic Communication Over the last few decades, crisis communicators have been handed from academics different empirically validated theories that help them make the best possible choices in a...