Setting the Operational Rhythm

Setting the Operational Rhythm

In this fourth installment of the Whiteboard Wednesday video series, Rob discusses setting the operational rhythm of your briefing cycle and how to maintain the discipline.  ...
How Crisis Communicators Become Biased

How Crisis Communicators Become Biased

Guest contributor: Jo Detavernier, SCMP, APR – Owner of Detavernier Strategic Communication Most communicators in large organizations who take the helm during a crisis have been well prepared for the moment.   They have been sufficiently trained to think...
Key Decisions To Be Made During a Cyberattack

Key Decisions To Be Made During a Cyberattack

What Two Questions Do You Need to be Prepared to Answer After a Cyberattack?   In this day and age, it’s prudent to think of a cyberattack as a “when”, not “if” scenario.   The truth is, your network is under attack right now and the tools and techniques utilized...
Four Common Mistakes in Crisis Communications Manuals

Four Common Mistakes in Crisis Communications Manuals

Guest contributor: Jo Detavernier, SCMP, APR – VP and Partner with Swyft   Although a crisis communications manual might look to be a complex contraption to the untrained eye, what the manual needs to accomplish can simply be condensed to two important things:...
3 Reasons to Invest in a Tabletop Exercise

3 Reasons to Invest in a Tabletop Exercise

In any discussion on continuity of operations, it is reasonable to ask, “Why should my organization invest in a tabletop exercise program?”   While the reasons are many, some that serve as a foundation for a strategic-based approach to tabletop exercise programs...