Organizational Preparedness
In this 6th installment of the Whiteboard Wednesday video series, Rob asks the question “Are You Ready?” in regards to organizational preparedness.
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CC Series Short: Crisis Response Strategy
Crisis response strategies are purposeful actions taken to reduce the negative effects of a crisis on an organization and its stakeholders, and are critical resources for limiting negative effects on the organization’s reputation. The dynamic nature of crises make it difficult to plan for specific responses, so it important to be flexible. In this short…
The ROI of Implementing or Updating Your Organization’s Resilience Program
In today’s unpredictable world, resilience is more than a buzzword; it’s a business necessity. Organizations face growing risks from natural disasters and cyberattacks to supply chain disruptions and reputational crises. But here’s the good news: investing in resilience doesn’t just protect your organization—it can also deliver a measurable return on investment (ROI). Let’s explore how…
The Crisis Management Plan
In this 9th episode of the Whiteboard Wednesday video series, Rob discusses the Crisis Management Plan and what should be included in it.
4 Essential Crisis Management Tools
1. The Master Events Log The MEL (Master Events Log) is an essential document that can help the crisis team document the incident as soon as it starts to unfold. The MEL is a document that should be filled out by a scribe who usually is in close coordination with the crisis leader. The document…
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What is this thing we call resilience? There are various definitions dependent upon the context in question. We tend to talk about ‘organisational resilience’ or ‘personal resilience’ without necessarily understanding the relationship between the two. In the personal context, resilience is generally understood to be how we react to challenging life circumstances, how we recover,…
Crisis Leader Versus Crisis Communicator
In this, our 66th episode, Rob Burton discusses the difference between the Crisis Leader and the Crisis Communicator. In this short podcast, Rob describes the difference and provides a list of the different responsivities of each role.
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