Is it an Issue or a Crisis?
In this first episode of the Whiteboard Wednesday video series, Rob Burton discusses the characteristics of an issue vs. a crisis.
In episode 14 of the PreparedEx podcast we discuss the development of a hurricane exercise and scenario. We walk through the various stages of creating the objectives and scenario as well as discuss how we put the various multi-media visuals together. Our creative manager, Jenny Svenstrup joins in the conversation which includes how she works…
In today’s environment, it is important that businesses prepare themselves for a crisis. There are many ways to do this, but one of the most overlooked ones is having a crisis management team in place. The five steps to creating a better prepared crisis management team starts with understanding the current capabilities from what training…
Is this type of cyber attack inevitable? Are we prepared? Veteran newsman, Ted Koppel, is gaining a lot of attention for his new book, “Lights Out: A Cyberattack, a Nation Unprepared, Surviving the Aftermath.” In it, Koppel convincingly argues that a cyber attack against our nation’s computer- and Internet-dependent power grid by declared enemies…
Crisis management has always required speed, clarity, and coordination under pressure. Yet many organizations still rely on manual processes, static plans, and inconsistent training approaches. As threats become more complex, ranging from cyber incidents to geopolitical disruptions – the need for faster, more adaptive response capabilities has never been greater. Artificial Intelligence (AI) agents are…
“My company has a business continuity plan. Why do I need a crisis communication plan, too?” Business continuity and crisis management are increasingly on the minds of organizational leaders worldwide. As well they should be. Many senior leaders with a business continuity plan in place believe they are well prepared for a crisis. And…
1. The Master Events Log The MEL (Master Events Log) is an essential document that can help the crisis team document the incident as soon as it starts to unfold. The MEL is a document that should be filled out by a scribe who usually is in close coordination with the crisis leader. The document…
Interesting. Loss of electricity for 16 hours and a broken water main involving over 500 residential homes can become a crisis easily. We had increased crime and many of us had to arm ourselves to fend off would-be petty thieves because there were hardly any police squad cars in the area the entire time. There was no way to contact fire department. Apparently cellular phones were inoperative at the time. Amateur radio was useless in this area as well. I could go on and on. Fortunately, no conflagrations occurred and I do not know why not but I am glad for it. A little help with a police or fire vehicle using driving down the main cross street could have told us something that was going on. An extra addition to a patrol route would also have been nice. But no. No one really cares. So, if you have no electricity, our local history says you are on your own and good luck.