Is it an Issue or a Crisis?
In this first episode of the Whiteboard Wednesday video series, Rob Burton discusses the characteristics of an issue vs. a crisis.
The Crisis Communications Plan as an essential component of the overall Crisis Plan. Many times during crises, employees are the most neglected stakeholder group. Having a comprehensive stakeholder list is important during an incident and crisis. Create yours today and validate it during simulation exercises. In this short video clip from the Crisis Coordinator Webinar…
The Functional Exercise is a fully simulated interactive exercise that tests the capability of an organization to respond to a simulated event. This exercise focuses on the coordination of multiple functions of organizations and takes place in an Emergency Operations Center. The Functional Exercise strives for realism, short of actual deployment of equipment and personnel….
2017 has seen some historic storms in North America and South Asia. There’s been a significant increase in cyber-attacks on major businesses such as Equifax and Uber. In the UK the NHS was affected by the WannaCry attack which caused a massive disruption and embarrassment for the NHS. There were many more crises throughout the…
In this 8th episode of the Whiteboard Wednesday video series, Rob talks all about Horizon Scanning. “Understanding our vulnerabilities requires visibility throughout the whole organization.”
Recently I was running a hurricane drill for a client in the Caribbean and they were inspecting their campus to see what debris needed to be removed. Each year, as part of the drill, we look for things that could ‘float or fly’ during a hurricane and make plans for proper storage or disposal. This…
The Crisis Management Team’s (CMT) role during a physical event may vary depending on the scale and complexity of the emergency. Knowing what to do during such events is essential. In the early stages of a physical event, the CMT needs to be organized. Making timely and accurate decisions due to the team being well…
Interesting. Loss of electricity for 16 hours and a broken water main involving over 500 residential homes can become a crisis easily. We had increased crime and many of us had to arm ourselves to fend off would-be petty thieves because there were hardly any police squad cars in the area the entire time. There was no way to contact fire department. Apparently cellular phones were inoperative at the time. Amateur radio was useless in this area as well. I could go on and on. Fortunately, no conflagrations occurred and I do not know why not but I am glad for it. A little help with a police or fire vehicle using driving down the main cross street could have told us something that was going on. An extra addition to a patrol route would also have been nice. But no. No one really cares. So, if you have no electricity, our local history says you are on your own and good luck.