Horizon Scanning
In this 8th episode of the Whiteboard Wednesday video series, Rob talks all about Horizon Scanning.
“Understanding our vulnerabilities requires visibility throughout the whole organization.”
In this third installment of the Whiteboard Wednesday video series, Rob discusses the role of the Crisis Coordinator, from horizon scanning, through recovery and “lessons learned”.
One of the roles as a Crisis Coordinator is the prepare the CMT (Crisis Management Team) through training and exercises. The “Prepare” part of the CC role is just one of the four phases. This important phase also includes management of the Crisis Management Plan as well as the organization of the EOC Emergency Operations Center. In this short video clip from the Crisis Coordinator Webinar Series,…
The Rising Threat of Deepfake Attacks In 2024, Arup, a global engineering consulting firm, fell victim to an elaborate deepfake scam. A finance employee participated in what appeared to be a legitimate video conference with the company’s CFO and other senior leaders. Unbeknownst to them, every participant—except the employee—was a deepfake, generated by cybercriminals using…
Photo Credit – Sebastien Wiertz via Flickr Rob Burton recently wrote and article titled “3 Steps to an Effective Crisis Management Briefing Cycle“, where he discusses his 3 step approach that will help you achieve a comprehensive briefing cycle process. His three steps are: Planning and Documenting Disciplined Discussion Actions Rob was also featured in the latest…
Carnival Cruise Line faced a serious threat to its people, passengers, and public image when a ship lost power due to an engine room fire in the Gulf of Mexico. Within a few hours, some of the ship’s 4,000 passengers began sharing stories through social media and cell phones. Friends and family of the stranded…
It’s been a busy year for crises for people and companies alike. Some of the largest, best-known brands found themselves under fire for months, many with a series of scandals that just kept coming. Some of these crises were caused directly by the caught-on-video bad behavior of key executives, such as Uber’s founder and former…
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