Horizon Scanning
In this 8th episode of the Whiteboard Wednesday video series, Rob talks all about Horizon Scanning.
“Understanding our vulnerabilities requires visibility throughout the whole organization.”
The role of the Crisis Coordinator is one that is vital to an organization’s crisis preparedness. This person ensures that the Crisis Management Team is properly trained and exercised, that the Crisis Management Plan is up-to-date and maintained, and that crisis response activities are executed effectively. There are also responsibilities after the crisis has ended…
As painful as it is to replay in our minds the recent terror bombing in Manchester, crisis planners are obligated to study it. Two lessons jump out: Lesson 1: Outside perimeters, by definition, are not secure Without having to pass through any sort of security screening, terrorists view outside perimeters of buildings, auditoriums, stadiums, crowded…
They’ve weathered the storms, but could their crises have been avoided altogether? What lessons can crisis communicators draw from the recent VW “dieselgate” crisis and United Airlines’ spate of public relations disasters, most notably its violent removal of a passenger from one of its planes? These are crises where company wrong-doing was evident, yet any…
In episode 20 of our Whiteboard Wednesday video series, Rob chats again from home about the importance of building and maintaining your crisis management skills in between exercises.
Let me begin by stating my position very clearly: I do not write scenario-based business continuity plans. I don’t think that it’s appropriate to base your continuity protocols on a series of unfortunate events so specific that your strategy is obsolete if the disaster isn’t a power outage on a Tuesday afternoon in May. That…
Every company should plan for crises, and it’s never too early to start. Planning ahead is the best way to reduce financial and reputational impacts of a crisis on your organization. Here are three advantages of planning for crises: 1) better understanding what resources are needed to weather the storm; 2) look for new opportunities…
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