Latest News and Articles
When War Breaks Out: What Businesses Should Be Doing to Prepare and Protect Their Operations
War is often perceived as a geopolitical issue affecting governments, militaries, and national security agencies. But in today’s interconnected global economy, armed conflict rarely remains confined to the battlefield. Even when the…
Crisis Teams: Do Everything Right and Still Suffer the Consequences
The presence of dangerous substances in industrial facilities located close to population centers presents inescapable challenges for crisis planners and crisis teams. Any accident at such a facility, even when no dangerous toxins have been released, will be seen by the public and reported by the media as a…
Setting the Operational Rhythm
In this fourth installment of the Whiteboard Wednesday video series, Rob discusses setting the operational rhythm of your briefing cycle and how to maintain the discipline.
How Crisis Communicators Become Biased
Guest contributor: Jo Detavernier, SCMP, APR – Owner of Detavernier Strategic Communication Most communicators in large organizations who take the helm during a crisis have been well prepared for the moment. They have been sufficiently trained to think strategically in a crisis, and very often have knowledge of Situational…
Role of the Crisis Coordinator
In this third installment of the Whiteboard Wednesday video series, Rob discusses the role of the Crisis Coordinator, from horizon scanning, through recovery and “lessons learned”.
Behavioral Assumptions & Crisis: Impact on Mass Casualty Critical Incident Response & Mental Health Support
Sandy Hook, Boston, Las Vegas, Parkland and Pittsburgh. Those locations now have secondary meanings; mass casualty events. Each having their own community impact and recovery process. Response plans are created during the calm and quiet of a work day. A variety of exercises are conducted to test those plans…
Business Continuity Management (BCM) Lifecycle Overview
In this second episode of the Whiteboard Wednesday video series, Rob Burton discusses the BCM Lifecycle.





