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Meet ResilPro360 QuickScore™: A Faster Way to Measure Resilience Readiness
Organizations today face a growing range of disruptions, from cyber incidents and supply chain failures to severe weather events, workforce challenges, and reputational crises. Most leaders understand the importance of…
The Crisis Simulation – Scenario Planning
Crisis simulation scenarios provide at least two important services – First, it provides a plausible starting point or setting for the exercise participants to examine particular challenges as well as responses to a crisis (e.g., hurricane, flooding, earthquake, explosion, cyber attack, workplace violence, contaminated products, etc.). One of he…
Crisis Teams: Do Everything Right and Still Suffer the Consequences
The presence of dangerous substances in industrial facilities located close to population centers presents inescapable challenges for crisis planners and crisis teams. Any accident at such a facility, even when no dangerous toxins have been released, will be seen by the public and reported by the media as a…
Setting the Operational Rhythm
In this fourth installment of the Whiteboard Wednesday video series, Rob discusses setting the operational rhythm of your briefing cycle and how to maintain the discipline.
How Crisis Communicators Become Biased
Guest contributor: Jo Detavernier, SCMP, APR – Owner of Detavernier Strategic Communication Most communicators in large organizations who take the helm during a crisis have been well prepared for the moment. They have been sufficiently trained to think strategically in a crisis, and very often have knowledge of Situational…
Role of the Crisis Coordinator
In this third installment of the Whiteboard Wednesday video series, Rob discusses the role of the Crisis Coordinator, from horizon scanning, through recovery and “lessons learned”.
Behavioral Assumptions & Crisis: Impact on Mass Casualty Critical Incident Response & Mental Health Support
Sandy Hook, Boston, Las Vegas, Parkland and Pittsburgh. Those locations now have secondary meanings; mass casualty events. Each having their own community impact and recovery process. Response plans are created during the calm and quiet of a work day. A variety of exercises are conducted to test those plans…






