Latest News and Articles
How AI Agents Are Transforming Crisis Management and Simulation Exercises
Crisis management has always required speed, clarity, and coordination under pressure. Yet many organizations still rely on manual processes, static plans, and inconsistent training approaches. As threats become more complex,…
Crisis Teams: Do Everything Right and Still Suffer the Consequences
The presence of dangerous substances in industrial facilities located close to population centers presents inescapable challenges for crisis planners and crisis teams. Any accident at such a facility, even when no dangerous toxins have been released, will be seen by the public and reported by the media as a…
Setting the Operational Rhythm
In this fourth installment of the Whiteboard Wednesday video series, Rob discusses setting the operational rhythm of your briefing cycle and how to maintain the discipline.
How Crisis Communicators Become Biased
Guest contributor: Jo Detavernier, SCMP, APR – Owner of Detavernier Strategic Communication Most communicators in large organizations who take the helm during a crisis have been well prepared for the moment. They have been sufficiently trained to think strategically in a crisis, and very often have knowledge of Situational…
Role of the Crisis Coordinator
In this third installment of the Whiteboard Wednesday video series, Rob discusses the role of the Crisis Coordinator, from horizon scanning, through recovery and “lessons learned”.
Behavioral Assumptions & Crisis: Impact on Mass Casualty Critical Incident Response & Mental Health Support
Sandy Hook, Boston, Las Vegas, Parkland and Pittsburgh. Those locations now have secondary meanings; mass casualty events. Each having their own community impact and recovery process. Response plans are created during the calm and quiet of a work day. A variety of exercises are conducted to test those plans…
Business Continuity Management (BCM) Lifecycle Overview
In this second episode of the Whiteboard Wednesday video series, Rob Burton discusses the BCM Lifecycle.