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Meet ResilPro360 QuickScore™: A Faster Way to Measure Resilience Readiness
Organizations today face a growing range of disruptions, from cyber incidents and supply chain failures to severe weather events, workforce challenges, and reputational crises. Most leaders understand the importance of…
Activating the Crisis Communications Team: Four Considerations
Guest contributor: Jo Detavernier, SCMP, APR – VP and Partner with Swyft. The Crisis Communications Team (CCT) is the team of professionals within the organization that manages the communication function during a crisis. This team works closely with the Crisis Management Team (CMT) that makes the important decisions…
“Our CEO is a Criminal; Our Leadership Looked the Other Way”
How to create and sell an awkward crisis exercise scenario It’s often the case that the most severe crises that cause lasting harm to a company’s brand and valuation are internally generated. These crises are the result of wrong-doing, sometimes even outright criminal behavior, by members of the C-suite,…
The Crisis Coordinator – Organizing the Team
Quickly Assembling and Organizing your Crisis Team is Critical to the Success of Your Response. A Crisis Coordinator is Essential! What is a Crisis Coordinator? Each member of a crisis team has a functional role – e.g. Corporate Security, Human Resources, Corporate Communications, etc. The Crisis Coordinator plays an…
Three Reasons Why Your Organization Needs a (Mini) Crisis
One of my favorite George Carlin quotes is, “I never worry that ALL hell will break loose. My concerns is that a PART of hell will break loose. It’ll be much harder to detect.” I have always loved that quote because it’s true in the lives of crisis management…
8 Rules for Conducting a Crisis Management Tabletop Exercise
A tabletop exercise can test, assess and ultimately improve your crisis plan and your crisis response team’s performance. That is, if it’s done right. To be successful and contribute to your organization’s higher state of crisis readiness, your tabletop exercise has to convincingly simulate a crisis scenario. It has…
Built It… But They Didn’t Come – Mental Health Support and Presumptions after an Active Assailant or Hostile Event
Mental Health Support and Crisis Intervention for victims, survivors and families after an active assailant or hostile event looks different than a natural disaster response, because it is different. Your company, agency, community or region is the victim of a horrific incident. Emotional trauma is high with strong and…