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Meet ResilPro360 QuickScore™: A Faster Way to Measure Resilience Readiness
Organizations today face a growing range of disruptions, from cyber incidents and supply chain failures to severe weather events, workforce challenges, and reputational crises. Most leaders understand the importance of…
Six Rules of Thumb for Effective Crisis Plans
In a crisis situation, speed of the operational response and clarity of initial communications, both internal and external, are essential. A Crisis Preparedness Plan provides a structure and process that coordinates all levels of the organization and puts the company back on the path to full recovery as quickly…
Psychological Trauma – When You Become the Target
On October 1, 2018, a shooter from the 32nd floor of the Mandalay Bay hotel opened fire upon a concert crowd fenced in a 15-acre open air lot. 1,100+ rounds were fired in a span of 10 minutes. 58 people died, excluding the shooter, 851 were injured of which 422…
How the Military Use Tabletop Exercises
A military background isn’t necessary to run a successful tabletop exercise or war gaming scenario. The idea of war gaming as a resource to practice strategic planning and increasing your readiness for the worst-case scenarios has been around for hundreds, if not thousands of years. It is a proven method…
Every Crisis Team Should Have These Six Tools
Crisis Management Teams Should Always Have a Toolkit That Supports Them During the Crisis. One of the questions that I get asked most often is “what are some of the most common mistakes you see as you visit various clients?” Other than companies not being committed to exercising (another article,…
VW’s Dieselgate Crisis Continues — Nine Lessons for Crisis Response Teams
VW’s now infamous dieselgate crisis is far from over, and additional punishments and damages still await in the wings. But after months of PR efforts to regain the trust of customers, regulators and governments, more bad news for the company was revealed in late January. VW had also been sponsoring…
Tabletop Exercises, You’ve Got One Shot, Make it Count.
A Crisis Simulation exercise is a great opportunity for a team of professionals to come together and address gaps and issues they may have when it comes to an event. It is a controlled environment for you to understand individual skillsets during a crisis and how the organization can communicate…