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Meet ResilPro360 QuickScore™: A Faster Way to Measure Resilience Readiness
Organizations today face a growing range of disruptions, from cyber incidents and supply chain failures to severe weather events, workforce challenges, and reputational crises. Most leaders understand the importance of…
A Guide to Creating Successful Crisis Management Programs
Organizations That Want to Survive Significant Operational and Reputational Damage Need to Implement a Complete Crisis Management Program Your crisis management program creation journey starts here… We hope you’re reading this article because your organization and its leadership have signed off on the company creating a crisis management program,…
Confined Space Protection: Safeguarding Today’s Stadiums, Venues and Arenas 2017 & Beyond
In today’s multi-billion dollar sports and entertainment industry, the need for ongoing event staff training cannot be underscored. The threats, challenges, and vulnerabilities continue for those entrusted with duty of care responsibilities within the vertical. Furthermore, when discussing safeguarding the confined space, i.e. stadium, venue and arenas where large…
Surprise! – Its Hurricane Season
“With every mistake, we must surely be learning.” ~ George Harrison (While My Guitar Gently Weeps) The 2017 Atlantic hurricane season is becoming one of the most active seasons on record, thanks to a stretch of long-lived, destructive hurricanes over the past five weeks. It was the first time in…
While Rome is burning… Are you Nero?
Guest blogger: Brad Cole, CFE & LPI, Executive Director & Senior Coordinator, K9 First Responders, Inc. (K9FR) A crisis unfolds. A hurricane hits your facility. You prepare and respond. So far… under control. A natural gas line ruptures, fire starts and an explosion occurs. 5 dead and 10 seriously…
VW and United Airlines: Lessons for Crisis Communicators
They’ve weathered the storms, but could their crises have been avoided altogether? What lessons can crisis communicators draw from the recent VW “dieselgate” crisis and United Airlines’ spate of public relations disasters, most notably its violent removal of a passenger from one of its planes? These are crises where company…
What should media engagement look like in the first 60 minutes of a crisis?
Guest contributor: Jo Detavernier, SCMP, APR – VP and Partner with Swyft. When a crisis hits, the spokesperson or (in a larger organization), the Crisis Communications Team, sees itself under immense pressure to respond quickly to demands for information from media. The first hour of a crisis is often called…