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Crisis Communicators Face a Dilemma in Sexual Harassment Cases

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Cautionary Tales from Morgan Stanley and the U.S. Olympic Committee From big corporations to non-profits, from government entities like the U.S. Congress to schools and universities, all types of organizations are firing high-profile men for sexual misconduct. Whether the firings are justified or not is a big question, but either…
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The Year in Crisis: Headlines, Horrors and Lessons for Leaders

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It’s been a busy year for crises for people and companies alike. Some of the largest, best-known brands found themselves under fire for months, many with a series of scandals that just kept coming. Some of these crises were caused directly by the caught-on-video bad behavior of key executives, such…
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7 Essential Crisis Simulation Tabletop Exercise Tips

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These Seven Tips Will Help You Create Impactful and Memorable Crisis Simulation Tabletop Exercises 1. Ensure your tabletop exercise gets off to a good start by doing this…. Ensure you invite the right audience. This may seem obvious, but I have seen tabletop exercises fail when the they include functions…
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Taking Scenarios out of Your Business Continuity Plan? Not so Fast

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Let me begin by stating my position very clearly: I do not write scenario-based business continuity plans. I don’t think that it’s appropriate to base your continuity protocols on a series of unfortunate events so specific that your strategy is obsolete if the disaster isn’t a power outage on a…
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