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The 10 Skills Every Executive Crisis Exercise Facilitator Must Master
Why great crisis simulations depend on much more than a realistic scenario. Organizations invest significant time and resources into crisis simulation exercises to validate plans, test decision-making processes, and prepare…
Carnival’s Bumpy Navigation
Carnival Cruise Line faced a serious threat to its people, passengers, and public image when a ship lost power due to an engine room fire in the Gulf of Mexico. Within a few hours, some of the ship’s 4,000 passengers began sharing stories through social media and cell phones. Friends…