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Meet ResilPro360 QuickScore™: A Faster Way to Measure Resilience Readiness
Organizations today face a growing range of disruptions, from cyber incidents and supply chain failures to severe weather events, workforce challenges, and reputational crises. Most leaders understand the importance of…
Pros and Cons of Social Media Before, During and After a Crisis
When a crisis, such as a natural disaster, affects the public, social media will always come into play. While social media is an increasingly vital aspect of crisis communications, it usually does not exist on its own. Social media supplements and enhances other, more traditional communications, whether it’s a…
How Hostiles Prepare to Attack
The Lafayette, Louisiana movie theater shooting was methodically planned. The shooter, John Russell Houser, is reported to have visited other theaters prior to the attack and had been to the Grand 16 movie theater in Lafayette at least once prior. So, why did he choose this Lafayette theater over the…
The Vulnerability Assessment: 5 Steps to Gain Management Support for Crisis Planning
It’s not news: media headlines tell shocking stories of organizational crises every. single. day. Moreover, while some crises happen suddenly, they are much more likely to smolder, perhaps for years before they erupt. A crisis may not be shock and awe, but can still derail your organization. A crisis threatens…
Risk Communication Preparedness: MERS CoV & The Stigma Dilemma
The problem facing South Korean Health Minister Moon Hyung-pyo was painfully obvious and played out during his May 31 press conference in Seoul regarding MERS CoV. As MERS CoV cases continued to climb and fear of the disease threatened to envelop the nation, the Minister explained that the key to…
Communicating Risk to a Distrustful Public – What works; What doesn’t
In the May 4th New Yorker, Malcolm Gladwell wrote an article called, “The Engineer’s Lament: Two ways of thinking about automotive safety.” To the engineer, Gladwell writes, a car’s safety lies on a continuum of extremes ranging from totally unsafe to completely safe. In contrast, the public’s view, and, usually, the…
12 Tasks to Organize your Tabletop Exercise
As part of the preparation to conduct a tabletop exercise there are several important administrative and technical items that are easy to forget. Forgetting one or more of these items may lead to a less than desirable outcome during the exercise. Here’s that list: Identify the training location(s) Finalize the…