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Meet ResilPro360 QuickScore™: A Faster Way to Measure Resilience Readiness
Organizations today face a growing range of disruptions, from cyber incidents and supply chain failures to severe weather events, workforce challenges, and reputational crises. Most leaders understand the importance of…
Crisis Preparedness: Lessons from a Kidnapping
On October 25, 2011, a young American humanitarian aid worker, Jessica Buchanan, was in Somalia teaching children how to avoid landmines when she and her colleague were kidnapped for ransom by Somali bandits. They were held in the desert at gunpoint for 93 days before they were rescued by Seal…
3 Crucial Crisis Management Leadership Traits
There are many skills and personal traits that leaders should have in everyday business. During a crisis, a leader needs to have a range of specific traits that are crucial to the management of the incident. Here are three of those traits based on my personal experience from both the…
Why Disciplined Crisis Management Briefing Cycles are Essential
In those first few moments of a fast-paced incident, it is essential that the Crisis Management Team (CMT) comes together quickly in an organized and disciplined manner. It is in these early stages of the incident when discipline is incredibly important. If discipline is lacking in the early stages of…
5 Principles of Situational Awareness While Traveling
So, what is situational awareness? There are many definitions all of which explain what situational awareness is in a similar way. The term we use is as follows: Situational Awareness is “closely monitoring what is going on around you in a complex and dynamic environment”. Closely monitoring what’s going on…
Exercise Coordinator & Control Team Responsibilities
Ensuring the simulation exercise is a success requires detailed planning. The Exercise Coordinator has a number of responsibilities that are described in this short video. The exercise team has a number of specific responsibilities when preparing, delivering and evaluating the exercise. This short video describes those responsibilities. …
4 Essential Crisis Management Tools
1. The Master Events Log The MEL (Master Events Log) is an essential document that can help the crisis team document the incident as soon as it starts to unfold. The MEL is a document that should be filled out by a scribe who usually is in close coordination with…