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CC Series Short: Functional Exercise Objectives
The Functional Exercise is a fully simulated interactive exercise that tests the capability of an organization to respond to a simulated event. This exercise focuses on the coordination of multiple functions of organizations and takes place in an Emergency Operations Center. The Functional Exercise strives for realism, short of actual deployment of equipment and personnel….
An Interview with Jim Preen
2017 has seen some historic storms in North America and South Asia. There’s been a significant increase in cyber-attacks on major businesses such as Equifax and Uber. In the UK the NHS was affected by the WannaCry attack which caused a massive disruption and embarrassment for the NHS. There were many more crises throughout the…
From Lessons to Leverage: Turning Crisis Findings into Lasting Resilience
It’s Monday morning. The crisis team has just wrapped up a grueling 3-hour cyber incident tabletop exercise. Coffee cups are empty, whiteboards filled with findings line the room, and you can almost feel the collective relief in the air. The “crisis” is over—at least the simulated one. Everyone nods, agrees it was “useful,” and then…
Why Disciplined Crisis Management Briefing Cycles are Essential
In those first few moments of a fast-paced incident, it is essential that the Crisis Management Team (CMT) comes together quickly in an organized and disciplined manner. It is in these early stages of the incident when discipline is incredibly important. If discipline is lacking in the early stages of an incident, the management of…
The Crisis Coordinator – Organizing the Team
Quickly Assembling and Organizing your Crisis Team is Critical to the Success of Your Response. A Crisis Coordinator is Essential! What is a Crisis Coordinator? Each member of a crisis team has a functional role – e.g. Corporate Security, Human Resources, Corporate Communications, etc. The Crisis Coordinator plays an organizing and facilitating role for…
6 Steps to Developing a Powerful Issue Management Program
Guest contributor: Jo Detavernier, SCMP, APR – Owner of Detavernier Strategic Communication Issue management has always been a neglected management discipline and companies have often paid dearly for neglecting to look after their reputational issues. While issues might be less urgent than crises, an ill managed issue can escalate into a full blown crisis necessitating…
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