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Why Ownership Is So Important In Crisis Management
Article written by Dani Andrews There are different approaches an organization can follow for crisis management. As we mentioned in “Role of the Crisis Coordinator”, for example, the company can designate an individual to prepare a Crisis Management Team. However, success, in the end, relies on the capacity of the leader to go beyond ownership….
Carnival’s Bumpy Navigation
Carnival Cruise Line faced a serious threat to its people, passengers, and public image when a ship lost power due to an engine room fire in the Gulf of Mexico. Within a few hours, some of the ship’s 4,000 passengers began sharing stories through social media and cell phones. Friends and family of the stranded…
Create Powerful Stories for Your Crisis Exercises that Engage and Instruct
Storytelling. Why It’s Become a Buzzword in Business From international companies like Nike, Microsoft and IBM, to small startups, many organizations now employ Chief Storytellers as part of senior management, a move that makes a lot of sense. The business of selling has grown more complicated and competitive requiring new methods of communication to engage…
5 Steps to Improving Your Crisis Management Planning: The Remediation Plan
In any organization, crisis management is key to weathering unexpected storms. But what happens after the storm has passed? Is your organization prepared to quickly and effectively recover? Remediation planning is the critical next step in maintaining a strong crisis management plan. Here are 5 steps to ensure your organization is prepared for post-crisis recovery….
Every Crisis Team Should Have These Six Tools
Crisis Management Teams Should Always Have a Toolkit That Supports Them During the Crisis. One of the questions that I get asked most often is “what are some of the most common mistakes you see as you visit various clients?” Other than companies not being committed to exercising (another article, another time) my biggest concern…
Business Continuity Management (BCM) Lifecycle Overview
In this second episode of the Whiteboard Wednesday video series, Rob Burton discusses the BCM Lifecycle.
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