Latest News and Articles
Navigating Turbulent Waters: Crisis Management & Business Continuity After a Major Flood
When floodwaters rise, so do the stakes for businesses. For corporate crisis managers, a major flood is more than a natural disaster—it’s a real-time stress test of operational resilience and…
VW’s Dieselgate Crisis Continues — Nine Lessons for Crisis Response Teams
VW’s now infamous dieselgate crisis is far from over, and additional punishments and damages still await in the wings. But after months of PR efforts to regain the trust of customers, regulators and governments, more bad news for the company was revealed in late January. VW had also been sponsoring…
Tabletop Exercises, You’ve Got One Shot, Make it Count.
A Crisis Simulation exercise is a great opportunity for a team of professionals to come together and address gaps and issues they may have when it comes to an event. It is a controlled environment for you to understand individual skillsets during a crisis and how the organization can communicate…
Crisis Communicators Face a Dilemma in Sexual Harassment Cases
Cautionary Tales from Morgan Stanley and the U.S. Olympic Committee From big corporations to non-profits, from government entities like the U.S. Congress to schools and universities, all types of organizations are firing high-profile men for sexual misconduct. Whether the firings are justified or not is a big question, but either…
How to Build a Strong Crisis Management Foundation
If it is your responsibility to control, facilitate or join a team of Crisis Management professionals, you are likely to hit some sizable hurdles should this team not have a strong foundation already in place. When dealing with a large organization with employees from all backgrounds, you will quickly understand,…
The Year in Crisis: Headlines, Horrors and Lessons for Leaders
It’s been a busy year for crises for people and companies alike. Some of the largest, best-known brands found themselves under fire for months, many with a series of scandals that just kept coming. Some of these crises were caused directly by the caught-on-video bad behavior of key executives, such…
Mark Hoffman’s “Ransomware as a Crisis”
Mark Hoffman, who we interviewed this past summer for the PreparedEx Podcast, wrote a great article for the International Crisis Management Conference (ICMC), “Ransomware as a Crisis“. In his article, Mark discusses the importance of cyber security in your crisis management program as well as the tool he developed, the Cyber Security…