PreparedEx Podcast
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An Interview with Michael Gladstone of WeWork

ByRob Burton

How does your organization prepare for crises? Have you been through the planning process thoroughly? In this interview, we speak with WeWork’s crisis and emergency preparedness manager Michael Gladstone. He talks about the difference between planning in high threat places and those safer or less vulnerable environment. He also spoke about technology and how it’s…

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An Interview with Jim Preen

ByRob Burton

2017 has seen some historic storms in North America and South Asia. There’s been a significant increase in cyber-attacks on major businesses such as Equifax and Uber. In the UK the NHS was affected by the WannaCry attack which caused a massive disruption and embarrassment for the NHS. There were many more crises throughout the…

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Business Continuity Preparedness – An Interview with Leanne Metz

ByRob Burton

Recent Category 5 hurricanes and major earthquakes have again put the spotlight on the world of preparedness. When a community is impacted by a major event, almost everyone is impacted. It is imperative that we keep our businesses operational in order to support the community. Some organizations have business continuity plans, many don’t. According to…

PreparedEx Podcast
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An Interview with Crisis Management Expert Aaron Duncan

ByRob Burton

Corporate crisis management planning and response capabilities is a responsibility that organizations should take seriously. Leaders that have the accountability to prepare their organization’s assets and personnel for various situations must consider the implications if they don’t prepare. This interview with Aaron Duncan covers the following aspects of crisis preparedness: An important element of crisis…

PreparedEx Podcast
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Crisis Management Preparation – An Interview with Deb Hileman

ByRob Burton

Preparing your crisis management team is essential. Many personnel that make up a typical crisis team come from various functions of the company and have never been exposed to or had to manage crises during their careers. This podcasts uncovers some of the minimum requirements that a crisis team must have in place for them…

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Crisis Communications – An Interview with Erik Bernstein

ByRob Burton

Communicating during crises is important, especially in today’s world of fast-paced social media and mobile communications. Knowing what to say, and how to say it, is probably something that many organizations don’t practice enough. In this episode, we interview Erik Bernstein of Bernstein Crisis Management. During the podcast, we discuss several areas of corporate crisis…

PreparedEx Podcast
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Community Resilience – An Interview with Mark Gillan

ByRob Burton

Communities are not just made up of homes and apartments. Many communities have businesses that provide jobs and other services to those communities. Major cities have businesses that are heavily integrated into their communities and so do some smaller cities and even towns. It’s imperative that businesses understand their communities and it is equally important…

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Crisis Communications – An Interview with Melissa Agnes

ByRob Burton

Being able to prepare for, manage and recover from a crisis, is becoming a necessity for every organizations. As an incident starts to unfold, crisis team members need to act quickly to ensure they are in a position to manage the event in a cohesive manner. The pace and intensity of a crisis can be…

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6 Rules for Social Media Use Before and During a Crisis

ByDavid Kalson

As is painfully well known to many companies that have endured crises, social media can be a troublemaker: An irate consumer posts a recording she captured of some impolite customer service she experienced from your company, and it’s being re-Tweeted ad nauseum. Or, a diner’s video of a cockroach backstroking through your restaurant’s clam chowder…

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PreparedEx Podcast Episode 15 – Hurricane Preparedness – An Interview with Frank Lowe

ByRob Burton

According to Wikipedia, Hurricane Sandy (unofficially known as “Superstorm Sandy”) was the deadliest and most destructive hurricane of the 2012 Atlantic hurricane season, and the second-costliest hurricane in United States history. The importance of preparing for hurricanes can’t be overstated. Families, individuals as well as businesses and government and none government entities need to have…