Preparing your crisis management team is essential. Many personnel that make up a typical crisis team come from various functions of the company and have never been exposed to or had to manage crises during their careers. This podcasts uncovers some of the minimum requirements that a crisis team must have in place for them to be ready for any eventuality. The interview with Deb Hileman also goes into some of the common mistakes that organizations make during crises as well as what communications challenges that they face.

Institute for Crisis Management