Latest News and Articles
AI Can’t Read the Room: Why Human Facilitators Are Still the Most Powerful Tool in Crisis Preparedness
By an exercise facilitator who has run hundreds of simulations, watched leadership teams under pressure, and learned one essential truth: when people are stressed, technology steps aside and the human…
5 Principles of Situational Awareness While Traveling
So, what is situational awareness? There are many definitions all of which explain what situational awareness is in a similar way. The term we use is as follows: Situational Awareness is “closely monitoring what is going on around you in a complex and dynamic environment”. Closely monitoring what’s going on…
Exercise Coordinator & Control Team Responsibilities
Ensuring the simulation exercise is a success requires detailed planning. The Exercise Coordinator has a number of responsibilities that are described in this short video. The exercise team has a number of specific responsibilities when preparing, delivering and evaluating the exercise. This short video describes those responsibilities. …
4 Essential Crisis Management Tools
1. The Master Events Log The MEL (Master Events Log) is an essential document that can help the crisis team document the incident as soon as it starts to unfold. The MEL is a document that should be filled out by a scribe who usually is in close coordination with…
3 Crisis Scenarios to Consider
Throughout 2016, we have created and delivered multiple crisis simulation exercises. Each scenario was custom created to each organization based on their exercise objectives. Scenarios must be customized to ensure the team being tested is engaged. Without engagement, the exercise will not be as successful as it could be. Scenarios…
What Is This Thing We Call Resilience?
What is this thing we call resilience? There are various definitions dependent upon the context in question. We tend to talk about ‘organisational resilience’ or ‘personal resilience’ without necessarily understanding the relationship between the two. In the personal context, resilience is generally understood to be how we react to challenging…
Common Crisis Management Gaps
When you establish your crisis management capability, conduct crisis management exercises, or actually go through crises, what are the most common issues or gaps that are uncovered? Within this article, I define a few of the more common issues that we see when conducting simulation exercises within the corporate space…