Latest News and Articles
AI Can’t Read the Room: Why Human Facilitators Are Still the Most Powerful Tool in Crisis Preparedness
By an exercise facilitator who has run hundreds of simulations, watched leadership teams under pressure, and learned one essential truth: when people are stressed, technology steps aside and the human…
Crisis Management Planning for the Traveling Employee
Traveling in this dynamic and unpredictable world can present many challenges. Some destinations can present more challenges than others. That’s why preparedness is key. Organizations have a duty of care to ensure traveling employees are provided with the right training and information. Here are few scenarios that could slow down,…
What Can Crisis Planners Learn from the Manchester Terror Bombing?
As painful as it is to replay in our minds the recent terror bombing in Manchester, crisis planners are obligated to study it. Two lessons jump out: Lesson 1: Outside perimeters, by definition, are not secure Without having to pass through any sort of security screening, terrorists view outside perimeters…
United States – Canada: Cross Border Emergency Response Interoperability Mutual Aid Preserving Economic Stability
The United States and Canada have a long history of working together to ensure that, should there be a major incident, frameworks exist to enable joint response, across the international boundary. In 2016, total bilateral trade in goods and services exceeded $635 billion USD, a large portion of which occurs…
What Is Horizon Scanning?
During the month of May, Rob Burton is focusing on Horizon Scanning and why this tool should be implemented into your crisis management team’s tool kit. Predicting Crises Through Horizon Scanning Horizon Scanning is a systematic examination of potential threats, opportunities and future developments, which may have the potential to create new risks…
4 Reasons Crisis Scenario Planning is Effective
An Organization is Not “Crisis Ready” Unless it Validates Plans and Teams Through Crisis Simulation Exercises on an Ongoing Basis Do your crisis simulation exercises really engage your team members? Are they impactful in a way that your leadership team wants to invest more time and financial resources into them?…
The Role of the Crisis Leader Versus the Crisis Communicator
A Crisis Leader Needs to Think Strategically and Make Key Decisions for the Overall Management and Response Being able to coordinate multiple functional areas of an organization during a crisis requires detailed preparation. The CMT (Crisis Management Team) should have a leader as well as someone designated as his or…