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Confined Space Protection: Safeguarding Today’s Stadiums, Venues and Arenas 2017 & Beyond

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In today’s multi-billion dollar sports and entertainment industry, the need for ongoing event staff training cannot be underscored.   The threats, challenges, and vulnerabilities continue for those entrusted with duty of care responsibilities within the vertical. Furthermore, when discussing safeguarding the confined space, i.e. stadium, venue and arenas where large…
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VW and United Airlines: Lessons for Crisis Communicators

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They’ve weathered the storms, but could their crises have been avoided altogether? What lessons can crisis communicators draw from the recent VW “dieselgate” crisis and United Airlines’ spate of public relations disasters, most notably its violent removal of a passenger from one of its planes? These are crises where company…
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What should media engagement look like in the first 60 minutes of a crisis?

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Guest contributor: Jo Detavernier, SCMP, APR – VP and Partner with Swyft. When a crisis hits, the spokesperson or (in a larger organization), the Crisis Communications Team, sees itself under immense pressure to respond quickly to demands for information from media. The first hour of a crisis is often called…
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