Latest News and Articles
When War Breaks Out: What Businesses Should Be Doing to Prepare and Protect Their Operations
War is often perceived as a geopolitical issue affecting governments, militaries, and national security agencies. But in today’s interconnected global economy, armed conflict rarely remains confined to the battlefield. Even when the…
Create Powerful Stories for Your Crisis Exercises that Engage and Instruct
Storytelling. Why It’s Become a Buzzword in Business From international companies like Nike, Microsoft and IBM, to small startups, many organizations now employ Chief Storytellers as part of senior management, a move that makes a lot of sense. The business of selling has grown more complicated and competitive requiring new…
Crisis Management Weaknesses – “An Umbrella in a Manhole”
Recently I was running a hurricane drill for a client in the Caribbean and they were inspecting their campus to see what debris needed to be removed. Each year, as part of the drill, we look for things that could ‘float or fly’ during a hurricane and make plans for…
Active Shooter: 4 Tabletop Exercise Tips
Active shooter incidents are on the rise in US, and your organization is most definitely at risk. Quoting FBI statistics, the National Fire Protection Association reports that “an average of 6.4 active shooter events occurred annually in the U.S. from 2000 to 2006. From 2007 to 2013, that average more…
10 Key Elements to Good Crisis Leaders
Rob Burton recently wrote an article on LinkedIn, “10 Key Elements to Good Crisis Leaders“. Within the article, Rob outlines what these ten key elements are: Honesty & Integrity Confidence Inspiration Commitment and Passion Good Communication Decision-Making Accountability Delegation and Empowerment Creativity and Innovation Empathy Related: The Role of the Crisis…
5 Key Benefits from Conducting Tabletop Exercises
Simulated crisis tabletop exercises are like a flu shot: The vaccine won’t prevent the illness one-hundred percent of the time, but if you do get the flu, the vaccine will greatly reduce the illness’ severity and bring you back to health more quickly. The potential illness in your organization…
Six Rules of Thumb for Effective Crisis Plans
In a crisis situation, speed of the operational response and clarity of initial communications, both internal and external, are essential. A Crisis Preparedness Plan provides a structure and process that coordinates all levels of the organization and puts the company back on the path to full recovery as quickly…