Guest contributor: Jo Detavernier, SCMP, APR – VP and Partner with Swyft Although a crisis communications manual might look to be a complex contraption to the untrained eye, what the manual needs to accomplish can simply be condensed to two important things: Putting the processes in place for the communication with stakeholders during…
In any discussion on continuity of operations, it is reasonable to ask, “Why should my organization invest in a tabletop exercise program?” While the reasons are many, some that serve as a foundation for a strategic-based approach to tabletop exercise programs include: Increased operational resilience: Operational resilience requires comprehensive knowledge of the organization;…
This is a common list of things we do throughout the tabletop exercise engagement. During this process we will: Assist in the refinement of exercise objectives in coordination with your organizations exercise coordinator Tailor the scenario to address stated exercise objectives Develop an overview of the scenario story line (a start, middle and…
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Keeping people informed during emergencies is an essential necessity for employers and governments. Being able to create situational awareness as quickly as possible, and then having the ability to share custom data to an audience is part of what In-telligent does. We interview Allan Sutherland the CEO of In-telligent who talks to us about the…
At PreparedEx, our client’s feedback is priceless. Our clients routinely evaluate the exercises at the end of each session. We use a standard evaluation form which we then summarize and track for trends to ensure that changes to our process, tools, etc. are improving exercise results. We use a scale of 1-5 as follows: 5=Excellent…
In our 57th podcast, we interview Stuart Anderson and James Barton of eTravelSafety. Guys before we get started, please introduce yourselves and talk about your careers.
Guest contributor: Jo Detavernier, SCMP, APR – VP and Partner with Swyft. The Crisis Communications Team (CCT) is the team of professionals within the organization that manages the communication function during a crisis. This team works closely with the Crisis Management Team (CMT) that makes the important decisions pertaining to crisis communications, business…
We live in a virtual world and every day we become more reliant on technology to keep us connected, sometimes it fails. A crisis team should be able to activate and manage an event from any location. It can be difficult to manage significant events without having good situational awareness. Situational awareness can be difficult…
Roles and responsibilities required to implement all crisis management capabilities should be identified, documented, and communicated well in advance of a crisis. Thoughtful consideration should be given to people, skills, experience, and competence. Included in this process is the consideration for the resources needed for each element of the capability. One specific role is that…