April 17th, 2023, marks the tenth anniversary of the West Fertilizer Company explosion and fire, one of the deadliest industrial accidents in recent US history. The incident took place in the small town of West, Texas, resulting in 15 fatalities, over 200 injuries, and widespread destruction. As we remember those who lost their lives in…
Are you aware of who your critical stakeholders are? If not, you should be. Critical partners provide a number of services that might be vital to your organizations response to crises. These can include anything from IT support and infrastructure for data or voice communications, operational coordination with other parts of the organization, and much…
Guest Authors: Andreas Bryant, Business Continuity & Resilience Specialist, BMO Global Asset Management (EMEA) Ashley Goosman, Business Continuity & Crisis Management Manager, Liberty Mutual Insurance In part two of our series on Business Continuity & Operational Resilience – Is it the same, we are sharing why we think the field will evolve from a mandate-driven…
Does your organization have “silo mentality”? A Common Scenario: Facility: We manage our own emergency program and don’t need help from the corporate office Corporate: How will you respond to an emergency? Facility: We have a plan for that. Corporate: What does the plan state you will say to the media? Facility: That’s your…
Preparing your crisis management team is essential. Many personnel that make up a typical crisis team come from various functions of the company and have never been exposed to or had to manage crises during their careers. This podcasts uncovers some of the minimum requirements that a crisis team must have in place for them…
Leaders need to understand the importance of creating a culture that is cyber-security aware. Corporations need to address their current cyber-defense technology deficiencies to ensure they remain one step ahead of the aggressors. Incident response teams and communications personnel need to work together to ensure they are prepared for their moment in the “data breach”…
In this episode, we interview Dan Gortze who is security expert and keynote speaker. We discuss the following: Cyber-security challenges Cyber threat actors Insider threats and the Common cyber-security gaps base on real events The importance of incident management simulation exercises Including critical vendors in cyber-attack preparedness planning Dan Gortze on LinkedIn
Communities are not just made up of homes and apartments. Many communities have businesses that provide jobs and other services to those communities. Major cities have businesses that are heavily integrated into their communities and so do some smaller cities and even towns. It’s imperative that businesses understand their communities and it is equally important…
Being able to prepare for, manage and recover from a crisis, is becoming a necessity for every organizations. As an incident starts to unfold, crisis team members need to act quickly to ensure they are in a position to manage the event in a cohesive manner. The pace and intensity of a crisis can be…
Being able to communicate during a crisis is essential for any organization. Understanding what to say and how to say it should be part of the crisis preparedness planning process. All stakeholders need to be addressed and your spokespersons should know what to say when the media request an interview. Have you ever considered being…