by Deb Hileman | Feb 22, 2017
At some point, nearly every organization will experience a crisis. For many, unfortunately, their crisis planning strategy is denial: “that will never happen to our company.” Except that it probably will. Sooner than you think. When all hell breaks loose, consider...
by David Kalson | Feb 21, 2017
On October 25, 2011, a young American humanitarian aid worker, Jessica Buchanan, was in Somalia teaching children how to avoid landmines when she and her colleague were kidnapped for ransom by Somali bandits. They were held in the desert at gunpoint for 93 days before...
by Rob Burton | Feb 10, 2017
There are many skills and personal traits that leaders should have in everyday business. During a crisis, a leader needs to have a range of specific traits that are crucial to the management of the incident. Here are three of those traits based on my personal...
by Rob Burton | Jan 26, 2017
In those first few moments of a fast-paced incident, it is essential that the Crisis Management Team (CMT) comes together quickly in an organized and disciplined manner. It is in these early stages of the incident when discipline is incredibly important. If discipline...
by Rob Burton | Jan 4, 2017
Ensuring the simulation exercise is a success requires detailed planning. The Exercise Coordinator has a number of responsibilities that are described in this short video. The exercise team has a number of specific responsibilities when preparing, delivering...