Aug 23, 2016 | Crisis Communications, Crisis Management, Exercises, Podcast
Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Amazon Music | RSSBeing able to prepare for, manage and recover from a crisis, is becoming a necessity for every organizations. As an incident starts to unfold, crisis team members need to act quickly...
Aug 15, 2016 | Crisis Communications, Security
VW. Chipotle. Target. What comes to mind with these names? Defective emissions equipment? Or deception and fraud? Food-borne illness? Or mismanagement and stock price freefall? 100 million credit card records hacked? Or denial and inadequate crisis management plans?...
Aug 9, 2016 | Crisis Communications, Crisis Management, Podcast
Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Amazon Music | RSSBeing able to communicate during a crisis is essential for any organization. Understanding what to say and how to say it should be part of the crisis preparedness planning process. All...
Aug 1, 2016 | Crisis Communications, Crisis Management
As is painfully well known to many companies that have endured crises, social media can be a troublemaker: An irate consumer posts a recording she captured of some impolite customer service she experienced from your company, and it’s being re-Tweeted ad nauseum. Or, a...
May 4, 2016 | Exercises, Podcast, Tabletop Exercises
Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Amazon Music | RSSIn episode 13 of the PreparedEx podcast, we discuss exercise criteria and provide some examples of exercise criteria and how PreparedEx evaluate using a tool known as Fulcrum....
