Setting the Operational Rhythm
In this fourth installment of the Whiteboard Wednesday video series, Rob discusses setting the operational rhythm of your briefing cycle and how to maintain the discipline.
Another important role of a Crisis Coordinator is to organize the CMT (Crisis Management Team) to respond to a crisis. The “Respond” part of the CC role is just one of the four phases. This important phase includes team logistics as well as assembly, documentations and plans briefings. In this short video clip from the Crisis Coordinator Webinar Series, Rob…
All organizations should consider the advantages of implementing a comprehensive exercise program rather than focusing on singular periodic simulation exercises. Whether they are a start-up company, an older well-established company, an organization undergoing a leadership change, or a company that is has just completed a merger, and are in the process of developing a…
Guest contributor: Jo Detavernier, SCMP, APR – Owner of Detavernier Strategic Communication Most communicators in large organizations who take the helm during a crisis have been well prepared for the moment. They have been sufficiently trained to think strategically in a crisis, and very often have knowledge of Situational Crisis Communication Theory and Stealing…
Does your organization have a workplace violence policy? Are there procedures to follow? Has your organization conducted an active shooter or other violent intruder drills or exercises? Are your staff and other key stakeholders prepared for such an attack? How would your staff respond and how would you manage the event? Answers to the above…
In those first few moments of a fast-paced incident, it is essential that the Crisis Management Team (CMT) comes together quickly in an organized and disciplined manner. It is in these early stages of the incident when discipline is incredibly important. If discipline is lacking in the early stages of an incident, the management of…
It is important that members of your crisis management team can work together during the Horizon Scanning process. Make this a regular activity (at least a few times a year). Some team members can and will have key information to be shared to help identify issues before they become crises. In this short video clip from the Crisis Coordinator…
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