Setting the Operational Rhythm
In this fourth installment of the Whiteboard Wednesday video series, Rob discusses setting the operational rhythm of your briefing cycle and how to maintain the discipline.
The Crisis Communications Plan as an essential component of the overall Crisis Plan. Many times during crises, employees are the most neglected stakeholder group. Having a comprehensive stakeholder list is important during an incident and crisis. Create yours today and validate it during simulation exercises. In this short video clip from the Crisis Coordinator Webinar…
In today’s unpredictable world, resilience is more than a buzzword; it’s a business necessity. Organizations face growing risks from natural disasters and cyberattacks to supply chain disruptions and reputational crises. But here’s the good news: investing in resilience doesn’t just protect your organization—it can also deliver a measurable return on investment (ROI). Let’s explore how…
Mark Hoffman, who we interviewed this past summer for the PreparedEx Podcast, wrote a great article for the International Crisis Management Conference (ICMC), “Ransomware as a Crisis“. In his article, Mark discusses the importance of cyber security in your crisis management program as well as the tool he developed, the Cyber Security Playbook, which walks the Crisis…
I’m often asked which times are better to tweet and communicate with one’s audience on social media, in a crisis. With tons of studies out there revealing the “best days and times” to tweet and share online, I can see how people get confused and wonder such things for their own crisis communications. I’m…
Crisis response strategies are purposeful actions taken to reduce the negative effects of a crisis on an organization and its stakeholders, and are critical resources for limiting negative effects on the organization’s reputation. The dynamic nature of crises make it difficult to plan for specific responses, so it important to be flexible. In this short…
Let me begin by stating my position very clearly: I do not write scenario-based business continuity plans. I don’t think that it’s appropriate to base your continuity protocols on a series of unfortunate events so specific that your strategy is obsolete if the disaster isn’t a power outage on a Tuesday afternoon in May. That…
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