Setting the Operational Rhythm
In this fourth installment of the Whiteboard Wednesday video series, Rob discusses setting the operational rhythm of your briefing cycle and how to maintain the discipline.
In today’s environment, it is important that businesses prepare themselves for a crisis. There are many ways to do this, but one of the most overlooked ones is having a crisis management team in place. The five steps to creating a better prepared crisis management team starts with understanding the current capabilities from what training…
Decision-making is the process of selecting a course of action from more than one alternative option, which is challenging to do when making high-stress decisions in crisis situations. In this short video clip from the Crisis Coordinator Webinar Series, Rob Burton explains organizations should have a process to help guide their decision making. Do you…
The United States and Canada have a long history of working together to ensure that, should there be a major incident, frameworks exist to enable joint response, across the international boundary. In 2016, total bilateral trade in goods and services exceeded $635 billion USD, a large portion of which occurs cross border via trucking and…
In this, our 66th episode, Rob Burton discusses the difference between the Crisis Leader and the Crisis Communicator. In this short podcast, Rob describes the difference and provides a list of the different responsivities of each role.
It’s not enough to have a crisis plan on paper. It must be practiced, rehearsed and tested in order for it to work when the time comes to respond. Organizations that fail to invest in these things often don’t respond well during a crisis situation. A great example of this is what happened with Volkswagen…
“With every mistake, we must surely be learning.” ~ George Harrison (While My Guitar Gently Weeps) The 2017 Atlantic hurricane season is becoming one of the most active seasons on record, thanks to a stretch of long-lived, destructive hurricanes over the past five weeks. It was the first time in history that we had two…
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