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They’ve weathered the storms, but could their crises have been avoided altogether? What lessons can crisis communicators draw from the recent VW “dieselgate” crisis and United Airlines’ spate of public relations disasters, most notably its violent removal of a passenger from one of its planes? These are crises where company wrong-doing was evident, yet any…
Horizon Scanning
In this 8th episode of the Whiteboard Wednesday video series, Rob talks all about Horizon Scanning. “Understanding our vulnerabilities requires visibility throughout the whole organization.”
Confined Space Protection: Safeguarding Today’s Stadiums, Venues and Arenas 2017 & Beyond
In today’s multi-billion dollar sports and entertainment industry, the need for ongoing event staff training cannot be underscored. The threats, challenges, and vulnerabilities continue for those entrusted with duty of care responsibilities within the vertical. Furthermore, when discussing safeguarding the confined space, i.e. stadium, venue and arenas where large crowds are gathered in densely…
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CC Series Short: Final Preparations Check List – Part One
An important step in conducting a successful exercise is to ensure that final preparations are made and thoroughly checked before the start of the exercise. In this short video clip from the Crisis Coordinator Webinar Series, Rob Burton goes over the first few items on the final preparation check list. Do you have questions regarding exercise final…
Crisis Preparedness Interview with Joe McEnness
Having perspective is always a good thing. In this interview, Joe McEnness, Executive Director – Office of Risk Management of the Catholic Church in Boston, discusses crisis preparedness. Having a plan is one thing, knowing how to implement that plan during a crisis is a totally different matter. Practicing the plan and ensuring your team…
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