PreparedEx Fall Update
It’s a busy end of the year for PreparedEx! Rob Burton talks recent exercises, FirstLook, our self-guided exercise package, and Whiteboard Wednesday.
As is painfully well known to many companies that have endured crises, social media can be a troublemaker: An irate consumer posts a recording she captured of some impolite customer service she experienced from your company, and it’s being re-Tweeted ad nauseum. Or, a diner’s video of a cockroach backstroking through your restaurant’s clam chowder…
In those first few moments of a fast-paced incident, it is essential that the Crisis Management Team (CMT) comes together quickly in an organized and disciplined manner. It is in these early stages of the incident when discipline is incredibly important. If discipline is lacking in the early stages of an incident, the management of…
As the global economy reels from escalating trade tensions—particularly between the United States and key economic powers—businesses are entering a period of increased volatility. Tariff hikes, retaliatory duties, and shifting diplomatic relations are creating a high-stakes chessboard where the next move could significantly impact profits, supply chains, and even long-term market viability. So how can…
In this first episode of the Whiteboard Wednesday video series, Rob Burton discusses the characteristics of an issue vs. a crisis.
Lone-actor gun attacks against populated areas such as arenas and crowded places such as schools can challenge first responders and those organizations or educational institutions that are impacted. Now think about increasing the number of attackers and adding explosive devices, more weapons and other arms. Consider a Paris or Brussels style attack in the heart…
When your organization encounters a crisis, say a fire, you’ll of course take immediate steps to put it out. But depending on how big the fire is, it could mean a prolonged crisis, and you’ll want to have some way of measuring its seriousness so you can act accordingly. Just as a doctor doesn’t…
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