Crisis Management Policy
Welcome to week 7 of the Whiteboard Wednesday video series. In this video, Rob breaks down Crisis Management Policy.
All organizations have a responsibility to plan and prepare for crises, but few know how to do it effectively. Crisis simulations are an excellent training tool that can be used to develop relationships among team members, employees and other stakeholders. It also provides practice for those responsible for managing crises so they feel more confident…
When floodwaters rise, so do the stakes for businesses. For corporate crisis managers, a major flood is more than a natural disaster—it’s a real-time stress test of operational resilience and strategic clarity. This blog unpacks how to respond, recover, and reinforce continuity in the wake of flooding events. Phase 1: Immediate Response – Activate Crisis…
Enhancing an organization’s effectiveness to respond through the use of monitoring and a corrective action process – by troubleshooting operations. By assessing the level of functioning, and using corrective actions during the response effort, an organization can improve outcomes and increase the level of nimbleness within the team structure – adapting based on what is…
A Wake-Up Call from the Real World Imagine this: it’s a crisp Tuesday morning, the board has just wrapped up a quarterly strategy review, and the CEO is preparing for media interviews about a new product launch. Suddenly, phones start buzzing. The company’s systems have been locked by ransomware. Files are encrypted, customers are locked…
Guest contributor: Jo Detavernier, SCMP, APR – Principal with Detavernier Strategic Communication Post-mortems are very popular management tools among communicators, including crisis communications professionals, and for good reason: They are crucial to the continuing improvement of processes and tools, as we explained in this article. Many crisis communications manuals will actually contain a template for…
Once the main objectives of the exercise are decided, the exercise scenario can then be developed. A scenario provides at least two important services. First, it supplies a plausible starting point or setting for the exercise participants to examine particular challenges as well as responses to a crisis (e.g., hurricane, flooding, earthquake, explosion, cyberattack, workplace…
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