Crisis Management Policy
Welcome to week 7 of the Whiteboard Wednesday video series. In this video, Rob breaks down Crisis Management Policy.
The “hot wash,” another term borrowed from the military, is the “after-action” discussions and evaluations of an organization’s performance immediately following an exercise/war game, training session, or an actual major event. Coming right on the heels of the exercise, people’s thoughts are fresh and insightful and are therefore highly valuable to the organization’s preparedness. In…
Series authors: Milena Maneva and Mark Hoffman This is the second article in a five part series on returning to the office. Previous article: Welcome to the “Return-to-Office” Five-part Series People, people, people! It is all about the people. An essential resilience and recovery strategy should include protecting your core asset – your…
It’s Monday morning. The crisis team has just wrapped up a grueling 3-hour cyber incident tabletop exercise. Coffee cups are empty, whiteboards filled with findings line the room, and you can almost feel the collective relief in the air. The “crisis” is over—at least the simulated one. Everyone nods, agrees it was “useful,” and then…
One very important tool that can be implemented into a crisis management team’s tool kit is Horizon Scanning. Being able to respond to a crisis is something many organizations struggle with. Typically, their struggle stems from a lack of planning and testing of existing plans, and in some cases, plans don’t even exist in the…
We design, deliver, and evaluate numerous crisis simulation exercises for executive teams each year, rigorously testing leadership strategies under high-pressure scenarios. Drawing from insights gained across this year’s exercises, including 12 executive-level sessions, we’ve uncovered invaluable lessons on how top leaders navigate uncertainty, make critical decisions, and guide their organizations through crises. 1. Top Leaders…
The goal of the tabletop exercise is to improve both your crisis plan and the functioning of your response team thereby strengthening your organization’s immunity to crisis. When a crisis strikes, and it most assuredly will at some point, your crisis plan and crisis response team will be as prepared as they possibly can be…