Latest News and Articles
AI Can’t Read the Room: Why Human Facilitators Are Still the Most Powerful Tool in Crisis Preparedness
By an exercise facilitator who has run hundreds of simulations, watched leadership teams under pressure, and learned one essential truth: when people are stressed, technology steps aside and the human…
Does Your Business Have A Cyberbully?
Cybersecurity in general is always a hot topic in terms of Crisis Management. However, cyber bullying in the corporate space isn’t always addressed. Erik & Jonathan Bernstein of Bernstein Crisis Management wrote a great blog on the subject. In their article, “Cyberbullying – a Crisis Management Issue“, they discuss what cyber…
Wild-Land Interface Fires – Planning, Community Relationships and Response Capability
As the fall out is being assessed from this year’s major wildland fires on the U.S. west coast and in the Canadian context, the most costly disaster in Canadian history “the Fort McMurray Fire” risk assessors and public policy analysts are re-considering our planning and preparedness models. Wildfire incidents in…
8 Reasons Tabletop Exercises Fail
One of the most undervalued training and evaluation tools is the Tabletop Exercise. A Tabletop Exercise can be delivered in almost any setting and can help teams create trust amongst themselves as well as their critical vendors and other key stakeholders. There are many more benefits to conducting Tabletop Exercises…
6 Steps to Creating a Capable Crisis Management Team
Some major corporations have formal crisis management teams with very experienced employees that have been exposed to various corporate crises throughout their careers. However, a significant number of organizations don’t have any crisis management capability at all. Or, if they have a capability in place, they have a less-than-effective program…
Five Steps to Develop the Crisis Communication Plan
VW. Chipotle. Target. What comes to mind with these names? Defective emissions equipment? Or deception and fraud? Food-borne illness? Or mismanagement and stock price freefall? 100 million credit card records hacked? Or denial and inadequate crisis management plans? Each of these examples represents a business crisis that damaged reputations, hurt…
Rio 2016 – Sifting the actual threats from the white noise
As we start this years Olympics and millions of people converge on Rio, the publicity machine is starting its usual move into overdrive-both negative and positive. Already the media doom mongers are running stories (and have been for some time) that it will be a disaster and that Brazil isn’t…