The Crisis Management Plan
In this 9th episode of the Whiteboard Wednesday video series, Rob discusses the Crisis Management Plan and what should be included in it.
Series authors: Milena Maneva and Mark Hoffman This is the fourth article in a five-part series on returning to the office. Previous article: Return-to-Office: Preparing your Environment Communicating to all key stakeholders is important, despite the limited information we have on the virus and the potential cure timeline, it is important to keep everyone…
These Seven Tips Will Help You Create Impactful and Memorable Crisis Simulation Tabletop Exercises 1. Ensure your tabletop exercise gets off to a good start by doing this…. Ensure you invite the right audience. This may seem obvious, but I have seen tabletop exercises fail when the they include functions that are not engaged throughout…
In this first episode of the Whiteboard Wednesday video series, Rob Burton discusses the characteristics of an issue vs. a crisis.
All organizations have a responsibility to plan and prepare for crises, but few know how to do it effectively. Crisis simulations are an excellent training tool that can be used to develop relationships among team members, employees and other stakeholders. It also provides practice for those responsible for managing crises so they feel more confident…
The role of the Crisis Coordinator is one that is vital to an organization’s crisis preparedness. This person ensures that the Crisis Management Team is properly trained and exercised, that the Crisis Management Plan is up-to-date and maintained, and that crisis response activities are executed effectively. There are also responsibilities after the crisis has ended…
It’s not enough to have a crisis plan on paper. It must be practiced, rehearsed and tested in order for it to work when the time comes to respond. Organizations that fail to invest in these things often don’t respond well during a crisis situation. A great example of this is what happened with Volkswagen…
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