The Crisis Management Plan
In this 9th episode of the Whiteboard Wednesday video series, Rob discusses the Crisis Management Plan and what should be included in it.
Rob Burton recently wrote an article on LinkedIn, “10 Key Elements to Good Crisis Leaders“. Within the article, Rob outlines what these ten key elements are: Honesty & Integrity Confidence Inspiration Commitment and Passion Good Communication Decision-Making Accountability Delegation and Empowerment Creativity and Innovation Empathy Related: The Role of the Crisis Leader Versus the Crisis Communicator…
VW’s now infamous dieselgate crisis is far from over, and additional punishments and damages still await in the wings. But after months of PR efforts to regain the trust of customers, regulators and governments, more bad news for the company was revealed in late January. VW had also been sponsoring laboratory tests that forced lab…
Some major corporations have formal crisis management teams with very experienced employees that have been exposed to various corporate crises throughout their careers. However, a significant number of organizations don’t have any crisis management capability at all. Or, if they have a capability in place, they have a less-than-effective program because of poor planning, ineffective…
During an incident it is imperative that the CMT (Crisis Management Team) has good overall Situational Awareness throughout the whole event. This will allow leaders to better understand the situation enabling them to make well informed and accurate decisions. Here are some questions that should be asked on a regular basis throughout the response to…
These Seven Tips Will Help You Create Impactful and Memorable Crisis Simulation Tabletop Exercises 1. Ensure your tabletop exercise gets off to a good start by doing this…. Ensure you invite the right audience. This may seem obvious, but I have seen tabletop exercises fail when the they include functions that are not engaged throughout…
As painful as it is to replay in our minds the recent terror bombing in Manchester, crisis planners are obligated to study it. Two lessons jump out: Lesson 1: Outside perimeters, by definition, are not secure Without having to pass through any sort of security screening, terrorists view outside perimeters of buildings, auditoriums, stadiums, crowded…
Add your first comment to this post