Organizations That Want to Survive Significant Operational and Reputational Damage Need to Implement a Complete Crisis Management Program Your crisis management program creation journey starts here… We hope you’re reading this article because your organization and its leadership have signed off on the company creating a crisis management program, or there was some other…
A Three-Year Crisis Simulation Exercise Program That Validates Preparedness is an Approach Every Organization Should Take Does your organization just “check the box” when it comes to conducting crisis simulation exercises? Do you really understand the true value of conducting effective simulation exercises? Do you take the annual “one off” approach, or are your…
Corporate crisis management planning and response capabilities is a responsibility that organizations should take seriously. Leaders that have the accountability to prepare their organization’s assets and personnel for various situations must consider the implications if they don’t prepare. This interview with Aaron Duncan covers the following aspects of crisis preparedness: An important element of crisis…
A Crisis Leader Needs to Think Strategically and Make Key Decisions for the Overall Management and Response Being able to coordinate multiple functional areas of an organization during a crisis requires detailed preparation. The CMT (Crisis Management Team) should have a leader as well as someone designated as his or her backup. In addition to…
Preparing your crisis management team is essential. Many personnel that make up a typical crisis team come from various functions of the company and have never been exposed to or had to manage crises during their careers. This podcasts uncovers some of the minimum requirements that a crisis team must have in place for them…
In episode 28 of the PreparedEx podcast series, Managing Director, Rob Burton, discusses the crisis management briefing cycle. The briefing cycle is a disciplined crisis management activity that if implemented into a crisis team’s DNA, will increase their overall ability to respond to, and manage crises. This disciplined activity is taken from the military. Armies…
Ensuring the simulation exercise is a success requires detailed planning. The Exercise Coordinator has a number of responsibilities that are described in this short video. The exercise team has a number of specific responsibilities when preparing, delivering and evaluating the exercise. This short video describes those responsibilities. Related: eLearning – Introduction to Crisis…
1. The Master Events Log The MEL (Master Events Log) is an essential document that can help the crisis team document the incident as soon as it starts to unfold. The MEL is a document that should be filled out by a scribe who usually is in close coordination with the crisis leader. The document…
Communicating during crises is important, especially in today’s world of fast-paced social media and mobile communications. Knowing what to say, and how to say it, is probably something that many organizations don’t practice enough. In this episode, we interview Erik Bernstein of Bernstein Crisis Management. During the podcast, we discuss several areas of corporate crisis…
Leaders need to understand the importance of creating a culture that is cyber-security aware. Corporations need to address their current cyber-defense technology deficiencies to ensure they remain one step ahead of the aggressors. Incident response teams and communications personnel need to work together to ensure they are prepared for their moment in the “data breach”…