Businesses can be impacted by different types of risk. Some risks can be prepared for, and others are more difficult to predict. Some organizations prepare for risks based on their location and the potential impact due to those specific regional and local risks. In Australia, there are some common threats we see elsewhere in the…
2017 has seen some historic storms in North America and South Asia. There’s been a significant increase in cyber-attacks on major businesses such as Equifax and Uber. In the UK the NHS was affected by the WannaCry attack which caused a massive disruption and embarrassment for the NHS. There were many more crises throughout the…
Having perspective is always a good thing. In this interview, Joe McEnness, Executive Director – Office of Risk Management of the Catholic Church in Boston, discusses crisis preparedness. Having a plan is one thing, knowing how to implement that plan during a crisis is a totally different matter. Practicing the plan and ensuring your team…
The Crisis Management Team’s (CMT) role during a physical event may vary depending on the scale and complexity of the emergency. Knowing what to do during such events is essential. In the early stages of a physical event, the CMT needs to be organized. Making timely and accurate decisions due to the team being well…
In episode 28 of the PreparedEx podcast series, Managing Director, Rob Burton, discusses the crisis management briefing cycle. The briefing cycle is a disciplined crisis management activity that if implemented into a crisis team’s DNA, will increase their overall ability to respond to, and manage crises. This disciplined activity is taken from the military. Armies…
In those first few moments of a fast-paced incident, it is essential that the Crisis Management Team (CMT) comes together quickly in an organized and disciplined manner. It is in these early stages of the incident when discipline is incredibly important. If discipline is lacking in the early stages of an incident, the management of…
Leaders need to understand the importance of creating a culture that is cyber-security aware. Corporations need to address their current cyber-defense technology deficiencies to ensure they remain one step ahead of the aggressors. Incident response teams and communications personnel need to work together to ensure they are prepared for their moment in the “data breach”…
We often get asked the same preparedness questions. These questions come from our online audiences as well as our clients during crisis simulation exercises or in everyday discussions. We decided to do this podcast based on these common questions. In this episode we discuss, risk assessments, crisis planning, different types of plans, simulation exercises and…
VW. Chipotle. Target. What comes to mind with these names? Defective emissions equipment? Or deception and fraud? Food-borne illness? Or mismanagement and stock price freefall? 100 million credit card records hacked? Or denial and inadequate crisis management plans? Each of these examples represents a business crisis that damaged reputations, hurt sales and negatively impacted the…
Being able to communicate during a crisis is essential for any organization. Understanding what to say and how to say it should be part of the crisis preparedness planning process. All stakeholders need to be addressed and your spokespersons should know what to say when the media request an interview. Have you ever considered being…