VW and United Airlines: Lessons for Crisis Communicators

VW and United Airlines: Lessons for Crisis Communicators

They’ve weathered the storms, but could their crises have been avoided altogether? What lessons can crisis communicators draw from the recent VW “dieselgate” crisis and United Airlines’ spate of public relations disasters, most notably its violent removal of a...
Social Media – A Double-Edged Sword

Social Media – A Double-Edged Sword

How will your organization handle social media during a crisis? David Kalson of PreparedEx recently presented, “The Internet, Social Media, and Crisis Communications”, at the International Crisis Management Conference in Boston this past April. During his...
Crisis Communications – An Interview with Erik Bernstein

Crisis Communications – An Interview with Erik Bernstein

Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Amazon Music | RSSCommunicating during crises is important, especially in today’s world of fast-paced social media and mobile communications. Knowing what to say, and how to say it, is probably...
Does Your Business Have A Cyberbully?

Does Your Business Have A Cyberbully?

Cybersecurity in general is always a hot topic in terms of Crisis Management. However, cyber bullying in the corporate space isn’t always addressed.  Erik & Jonathan Bernstein of Bernstein Crisis Management wrote a great blog on the subject.  In their...