Aug 21, 2017 | Crisis Communications, Crisis Management
They’ve weathered the storms, but could their crises have been avoided altogether? What lessons can crisis communicators draw from the recent VW “dieselgate” crisis and United Airlines’ spate of public relations disasters, most notably its violent removal of a...
Aug 9, 2017 | Crisis Communications, Crisis Management
Guest contributor: Jo Detavernier, SCMP, APR – VP and Partner with Swyft. When a crisis hits, the spokesperson or (in a larger organization), the Crisis Communications Team, sees itself under immense pressure to respond quickly to demands for information from...
Jul 25, 2017 | Crisis Communications
How will your organization handle social media during a crisis? David Kalson of PreparedEx recently presented, “The Internet, Social Media, and Crisis Communications”, at the International Crisis Management Conference in Boston this past April. During his...
Dec 13, 2016 | Crisis Communications, Podcast
Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Amazon Music | RSSCommunicating during crises is important, especially in today’s world of fast-paced social media and mobile communications. Knowing what to say, and how to say it, is probably...
Oct 18, 2016 | Crisis Communications, Crisis Management
Cybersecurity in general is always a hot topic in terms of Crisis Management. However, cyber bullying in the corporate space isn’t always addressed. Erik & Jonathan Bernstein of Bernstein Crisis Management wrote a great blog on the subject. In their...