When floodwaters rise, so do the stakes for businesses. For corporate crisis managers, a major flood is more than a natural disaster—it’s a real-time stress test of operational resilience and strategic clarity. This blog unpacks how to respond, recover, and reinforce continuity in the wake of flooding events. Phase 1: Immediate Response – Activate Crisis…
Guest author: Ayme Zemke, 2020 has delivered a health crisis, an economic crisis and a social justice crisis. This unprecedented combination of crises and the widespread severity is something even the most senior crisis management professionals have never encountered in their careers. And something even the best crisis management preparedness plans could not have…
Series authors: Milena Maneva and Mark Hoffman This is the fourth article in a five-part series on returning to the office. Previous article: Return-to-Office: Preparing your Environment Communicating to all key stakeholders is important, despite the limited information we have on the virus and the potential cure timeline, it is important to keep everyone…
How does your organization prepare for crises? Have you been through the planning process thoroughly? In this interview, we speak with WeWork’s crisis and emergency preparedness manager Michael Gladstone. He talks about the difference between planning in high threat places and those safer or less vulnerable environment. He also spoke about technology and how it’s…
Recent Category 5 hurricanes and major earthquakes have again put the spotlight on the world of preparedness. When a community is impacted by a major event, almost everyone is impacted. It is imperative that we keep our businesses operational in order to support the community. Some organizations have business continuity plans, many don’t. According to…
Having perspective is always a good thing. In this interview, Joe McEnness, Executive Director – Office of Risk Management of the Catholic Church in Boston, discusses crisis preparedness. Having a plan is one thing, knowing how to implement that plan during a crisis is a totally different matter. Practicing the plan and ensuring your team…
Preparing your crisis management team is essential. Many personnel that make up a typical crisis team come from various functions of the company and have never been exposed to or had to manage crises during their careers. This podcasts uncovers some of the minimum requirements that a crisis team must have in place for them…
Communicating during crises is important, especially in today’s world of fast-paced social media and mobile communications. Knowing what to say, and how to say it, is probably something that many organizations don’t practice enough. In this episode, we interview Erik Bernstein of Bernstein Crisis Management. During the podcast, we discuss several areas of corporate crisis…
When you establish your crisis management capability, conduct crisis management exercises, or actually go through crises, what are the most common issues or gaps that are uncovered? Within this article, I define a few of the more common issues that we see when conducting simulation exercises within the corporate space as well as reviewing reports…
Communities are not just made up of homes and apartments. Many communities have businesses that provide jobs and other services to those communities. Major cities have businesses that are heavily integrated into their communities and so do some smaller cities and even towns. It’s imperative that businesses understand their communities and it is equally important…