1. I was a Crisis Coordinator at the age of 18… Veterans gain invaluable skills during their service that can be translated and utilized in the crisis coordinator role. In this short video, Rob Burton discusses his own experience as a young soldier and what he skills he carried over into the private sector. 2….
Viviane Vicente, founder of Rispetto Consulting®, an advisory firm designed to help individuals and organizations navigate the globalized world and enhance their leadership potential, discusses Psychological Safety and why it is important for teams in the workplace. Q: What is Psychological Safety and how can it be observed in the workplace? A: Psychological Safety is…
The recent COVID-19 pandemic has shown that many organizations were not prepared to respond to and manage the impacts caused by the virus. Business Continuity Plans (BCPs) were either not developed or were out of date. That’s why it’s essential that your BCP remains up-to-date and is regularly validated. In this blog we provide…
Like many strategic planning processes; risk management often gets shuffled to the side. The daily urgent matters take precedent over preparing for the low probability, high-risk icebergs or “Black Swan”[1] events. Economic impact on organizations that are not prepared for crisis situations can be dire. Leaders, who perhaps did not receive proactive support from…
How to create and sell an awkward crisis exercise scenario It’s often the case that the most severe crises that cause lasting harm to a company’s brand and valuation are internally generated. These crises are the result of wrong-doing, sometimes even outright criminal behavior, by members of the C-suite, all the way up to…
Quickly Assembling and Organizing your Crisis Team is Critical to the Success of Your Response. A Crisis Coordinator is Essential! What is a Crisis Coordinator? Each member of a crisis team has a functional role – e.g. Corporate Security, Human Resources, Corporate Communications, etc. The Crisis Coordinator plays an organizing and facilitating role for…
Rob Burton recently wrote an article on LinkedIn, “10 Key Elements to Good Crisis Leaders“. Within the article, Rob outlines what these ten key elements are: Honesty & Integrity Confidence Inspiration Commitment and Passion Good Communication Decision-Making Accountability Delegation and Empowerment Creativity and Innovation Empathy Related: The Role of the Crisis Leader Versus the Crisis Communicator…
Lone-actor gun attacks against populated areas such as arenas and crowded places such as schools can challenge first responders and those organizations or educational institutions that are impacted. Now think about increasing the number of attackers and adding explosive devices, more weapons and other arms. Consider a Paris or Brussels style attack in the heart…
Simulated crisis tabletop exercises are like a flu shot: The vaccine won’t prevent the illness one-hundred percent of the time, but if you do get the flu, the vaccine will greatly reduce the illness’ severity and bring you back to health more quickly. The potential illness in your organization is, of course, a crisis….
This interview is with Chris Reagan the Chief Executive Officer at Cerastes Ltd out of the UK. Rob and Chris discuss preparing organizations to for physical and digital threats through better security practices, how hostiles prepare to attack and the surveillance methods they use.