Sep 7, 2021 | Cybersecurity
Decision-making is a major challenge for incident management teams. The time and effort that goes into decision-making usually leads to delays in response, which can lead to increased costs and legal liability. One way of tackling this problem is having a cyber...
May 11, 2021 | Crisis Communications
Guest Author – Natalia Andrew With over 3.96 billion active social media users worldwide, platforms such as Facebook, Instagram, Twitter, and TikTok have become mainstream sources of more than just entertainment. In fact, a social media report by Our World In...
Feb 11, 2020 | Crisis Management, Preparedness
Guest contributor: Jo Detavernier, SCMP, APR – Principal with Detavernier Strategic Communication Post-mortems are very popular management tools among communicators, including crisis communications professionals, and for good reason: They are crucial to the continuing...
Oct 8, 2019 | Crisis Management
After a crisis and our management of it has run its course, it pays to review all the details of what occurred and evaluate how we responded. We need to determine what could have been done to help us prevent such a crisis from happening in the first place, and...
Sep 4, 2019 | Crisis Management
During an incident it is imperative that the CMT (Crisis Management Team) has good overall Situational Awareness throughout the whole event. This will allow leaders to better understand the situation enabling them to make well informed and accurate decisions....