Recently I was running a hurricane drill for a client in the Caribbean and they were inspecting their campus to see what debris needed to be removed. Each year, as part of the drill, we look for things that could ‘float or fly’ during a hurricane and make plans for proper storage or disposal. This…
A military background isn’t necessary to run a successful tabletop exercise or war gaming scenario. The idea of war gaming as a resource to practice strategic planning and increasing your readiness for the worst-case scenarios has been around for hundreds, if not thousands of years. It is a proven method used by organisations, the military,…
It’s been a busy year for crises for people and companies alike. Some of the largest, best-known brands found themselves under fire for months, many with a series of scandals that just kept coming. Some of these crises were caused directly by the caught-on-video bad behavior of key executives, such as Uber’s founder and former…
1. The Master Events Log The MEL (Master Events Log) is an essential document that can help the crisis team document the incident as soon as it starts to unfold. The MEL is a document that should be filled out by a scribe who usually is in close coordination with the crisis leader. The document…