Is it an Issue or a Crisis?
In this first episode of the Whiteboard Wednesday video series, Rob Burton discusses the characteristics of an issue vs. a crisis.
Photo Credit – Sebastien Wiertz via Flickr Rob Burton recently wrote and article titled “3 Steps to an Effective Crisis Management Briefing Cycle“, where he discusses his 3 step approach that will help you achieve a comprehensive briefing cycle process. His three steps are: Planning and Documenting Disciplined Discussion Actions Rob was also featured in the latest…
In this 9th episode of the Whiteboard Wednesday video series, Rob discusses the Crisis Management Plan and what should be included in it.
A Three-Year Crisis Simulation Exercise Program That Validates Preparedness is an Approach Every Organization Should Take Does your organization just “check the box” when it comes to conducting crisis simulation exercises? Do you really understand the true value of conducting effective simulation exercises? Do you take the annual “one off” approach, or are your…
It’s not news: media headlines tell shocking stories of organizational crises every. single. day. Moreover, while some crises happen suddenly, they are much more likely to smolder, perhaps for years before they erupt. A crisis may not be shock and awe, but can still derail your organization. A crisis threatens or damages sales, profits, or…
As the fall out is being assessed from this year’s major wildland fires on the U.S. west coast and in the Canadian context, the most costly disaster in Canadian history “the Fort McMurray Fire” risk assessors and public policy analysts are re-considering our planning and preparedness models. Wildfire incidents in North America are increasing in…
Crisis response strategies are purposeful actions taken to reduce the negative effects of a crisis on an organization and its stakeholders, and are critical resources for limiting negative effects on the organization’s reputation. The dynamic nature of crises make it difficult to plan for specific responses, so it important to be flexible. In this short…
Interesting. Loss of electricity for 16 hours and a broken water main involving over 500 residential homes can become a crisis easily. We had increased crime and many of us had to arm ourselves to fend off would-be petty thieves because there were hardly any police squad cars in the area the entire time. There was no way to contact fire department. Apparently cellular phones were inoperative at the time. Amateur radio was useless in this area as well. I could go on and on. Fortunately, no conflagrations occurred and I do not know why not but I am glad for it. A little help with a police or fire vehicle using driving down the main cross street could have told us something that was going on. An extra addition to a patrol route would also have been nice. But no. No one really cares. So, if you have no electricity, our local history says you are on your own and good luck.