Is it an Issue or a Crisis?
In this first episode of the Whiteboard Wednesday video series, Rob Burton discusses the characteristics of an issue vs. a crisis.
The COVID-19 pandemic has required organizations to form new routines. Many crisis management team members are working remotely and have now become used to the comfort of their home office, the convenience of Zoom meetings and all sorts of other new procedures driven by defensive measures taken against the pandemic. Our new routines certainly have…
Guest Author – Natalia Andrew Any unforeseen event that causes fear and anxiety, and threatens to destabilize a company is called a business crisis. Through proper training, contingency planning, and sharp decision-making, many established businesses have been able to weather these crises over the years. Below we’ve outlined the most common examples that business managers…
In this 9th episode of the Whiteboard Wednesday video series, Rob discusses the Crisis Management Plan and what should be included in it.
How does your organization prepare for crises? Have you been through the planning process thoroughly? In this interview, we speak with WeWork’s crisis and emergency preparedness manager Michael Gladstone. He talks about the difference between planning in high threat places and those safer or less vulnerable environment. He also spoke about technology and how it’s…
A crisis can happen to any organization, no matter how big or small. When a crisis does occur, it is important that the leadership team is prepared to handle it effectively. Unfortunately, many organizations fail in crisis management due to a number of reasons. In this blog post, we will outline ten of the most…
There are many definitions all of which explain what situational awareness is in a similar way. The term we use is as follows: Situational Awareness is “closely monitoring what is going on around you in a complex and dynamic environment”. Closely monitoring what’s going on around you will help you make better and quicker decisions…
Interesting. Loss of electricity for 16 hours and a broken water main involving over 500 residential homes can become a crisis easily. We had increased crime and many of us had to arm ourselves to fend off would-be petty thieves because there were hardly any police squad cars in the area the entire time. There was no way to contact fire department. Apparently cellular phones were inoperative at the time. Amateur radio was useless in this area as well. I could go on and on. Fortunately, no conflagrations occurred and I do not know why not but I am glad for it. A little help with a police or fire vehicle using driving down the main cross street could have told us something that was going on. An extra addition to a patrol route would also have been nice. But no. No one really cares. So, if you have no electricity, our local history says you are on your own and good luck.