Exercise Objectives
In this 15th episode of the Whiteboard Wednesday video series, Rob discusses the importance of exercise objectives.
Series authors: Milena Maneva and Mark Hoffman This is the fourth article in a five-part series on returning to the office. Previous article: Return-to-Office: Preparing your Environment Communicating to all key stakeholders is important, despite the limited information we have on the virus and the potential cure timeline, it is important to keep everyone…
Lone-actor gun attacks against populated areas such as arenas and crowded places such as schools can challenge first responders and those organizations or educational institutions that are impacted. Now think about increasing the number of attackers and adding explosive devices, more weapons and other arms. Consider a Paris or Brussels style attack in the heart…
One of my favorite George Carlin quotes is, “I never worry that ALL hell will break loose. My concerns is that a PART of hell will break loose. It’ll be much harder to detect.” I have always loved that quote because it’s true in the lives of crisis management professionals. Many times, we write…
This five-step process for decision making helps crisis teams with their own decision-making process. In this short video clip from the Crisis Coordinator Webinar Series, Rob Burton walks through these five steps. Do you have questions regarding Decision Making? Contact us today!
The communications professional should establish the organization as the most authoritative source of news about the crisis so the organization’s messages are more likely to be included in the coverage. Hiding from the media will always make matters worse. Engaging with the media will enable the organization to disseminate its messages about the crisis to…
It’s been a busy year for crises for people and companies alike. Some of the largest, best-known brands found themselves under fire for months, many with a series of scandals that just kept coming. Some of these crises were caused directly by the caught-on-video bad behavior of key executives, such as Uber’s founder and former…
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