How you deliver the exercise is important. Ensuring that everyone is engaged throughout the session and that they receive the best training experience is important. If there is external participation or need for observers to access the exercise, then using online tools or exercise applications should be considered.
The exercise should be held in an open, low-stress, no-fault environment. Varying viewpoints, even disagreements, are expected. Participants are encouraged to treat the situations as real events and not challenge the storyline. The focus should be on the issues that emerge. The goal is to learn.
In this short video clip from the Crisis Coordinator Webinar Series, Rob Burton discusses what to consider when managing the exercise.
Do you have questions regarding exercise delivery? Contact us today!