Building and Maintaining Crisis Management Skills
In episode 20 of our Whiteboard Wednesday video series, Rob chats again from home about the importance of building and maintaining your crisis management skills in between exercises.
Imagine This You’re sitting in a downtown office, at mid-afternoon. A client calls with panicked urgency: two of your organization’s branch offices are in neighborhoods where massive protests just escalated into violence. Overnight, roads are blocked, employees can’t commute, supply deliveries are delayed, local authorities request evacuation. You have no clear playbook—so decisions are made…
As an incident unfolds and becomes a crisis, it will create a dynamic and complex situation that requires the team to utilize its well-defined and well-practiced crisis management processes and tools. These processes and tools will help create a disciplined briefing cycle from the very beginning. In this short video clip from the Crisis Coordinator…
Imagine you are sitting at your desk one ordinary working day, typing away on your computer when suddenly, the lights go out, the air conditioning stops, and your computer shuts down. A major power outage has occurred, paralyzing your organization’s activities and triggering a ripple effect of disruptions throughout the operational cycle. Power is a…
Corporate crisis management planning and response capabilities is a responsibility that organizations should take seriously. Leaders that have the accountability to prepare their organization’s assets and personnel for various situations must consider the implications if they don’t prepare. This interview with Aaron Duncan covers the following aspects of crisis preparedness: An important element of crisis…
I managed to leave the British Army without too many scars. Throughout my 13 years in the military, I was able to craft many skills that made me a better soldier as well as a leader. In this article, I discuss five leadership lessons that the military taught me. 1. Lead From The Front…
During a crisis, leaders are often faced with several problems. In order to solve those problems, they need to make decisions. In order to make well informed decisions, leaders should analyze the intelligence that they receive to ensure its accurate and current. There might be several decisions that need to be made prior to solving…
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