Building and Maintaining Crisis Management Skills
In episode 20 of our Whiteboard Wednesday video series, Rob chats again from home about the importance of building and maintaining your crisis management skills in between exercises.
We design, deliver, and evaluate numerous crisis simulation exercises for executive teams each year, rigorously testing leadership strategies under high-pressure scenarios. Drawing from insights gained across this year’s exercises, including 12 executive-level sessions, we’ve uncovered invaluable lessons on how top leaders navigate uncertainty, make critical decisions, and guide their organizations through crises. 1. Top Leaders…
When an incident happens it is essential that the top management of an organization establish, define and document their policy for crisis management, which includes clear directions and expectations. Related: How to Build a Strong Crisis Management Foundation It includes a statement of intent that clearly and concisely outlines their objectives, describes in broad terms how…
Sandy Hook, Boston, Las Vegas, Parkland and Pittsburgh. Those locations now have secondary meanings; mass casualty events. Each having their own community impact and recovery process. Response plans are created during the calm and quiet of a work day. A variety of exercises are conducted to test those plans and modify them accordingly to…
Being able to communicate during a crisis is essential for any organization. Understanding what to say and how to say it should be part of the crisis preparedness planning process. All stakeholders need to be addressed and your spokespersons should know what to say when the media request an interview. Have you ever considered being…
During an incident it is imperative that the CMT (Crisis Management Team) has good overall Situational Awareness throughout the whole event. This will allow leaders to better understand the situation enabling them to make well informed and accurate decisions. In this short video clip from the Crisis Coordinator Webinar Series, Rob Burton defines Situational Awareness…
New and potentially more dangerous kinds of crises, politically driven crises, are today threatening businesses as well as most other types of organizations. We’re not referring here to macro political crises such wars or revolutions, which would obviously hinder operations, and should of course be planned for if your organization operates in unstable areas. We’re…
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