Building and Maintaining Crisis Management Skills
In episode 20 of our Whiteboard Wednesday video series, Rob chats again from home about the importance of building and maintaining your crisis management skills in between exercises.
As painful as it is to replay in our minds the recent terror bombing in Manchester, crisis planners are obligated to study it. Two lessons jump out: Lesson 1: Outside perimeters, by definition, are not secure Without having to pass through any sort of security screening, terrorists view outside perimeters of buildings, auditoriums, stadiums, crowded…
The threat of slavery or unethical behaviour in a firm’s supply chain is not receiving the attention it should, particularly by those who work in crisis management. Firms are judged by the company they keep, and if they employ or work with partners who are guilty of such practises, this represents a massive potential…
When creating a cybersecurity tabletop exercise to validate the organizations ability to respond and manage a cybersecurity incident, consider the following three exercise goals. Validate Leadership Decision-Making One of the most important functions of a leader in a crisis is to stabilize the situation as much as possible. A very important aspect of crisis leadership…
When planning your crisis exercise and it’s injects, consider these three ways simulated news stories can transform your scenario and bring it to life: 1. Realism Many times we get the first hint of an unfolding situation by turning on the morning or evening news. We learn of an impending storm, a new cyber threat,…
As an incident unfolds and becomes a crisis, it will create a dynamic and complex situation that requires the team to utilize its well-defined and well-practiced crisis management processes and tools. These processes and tools will help create a disciplined briefing cycle from the very beginning. In this short video clip from the Crisis Coordinator…
The Tabletop Exercise is a facilitated, group analysis of an emergency situation in an informal, stress-free environment. The Tabletop Exercise is designed for examination of operational plans, problem identification, and in-depth problem solving. In this short video clip from the Crisis Coordinator Webinar Series, Rob Burton describes the most common and widely used exercise type,…
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