Building and Maintaining Crisis Management Skills
In episode 20 of our Whiteboard Wednesday video series, Rob chats again from home about the importance of building and maintaining your crisis management skills in between exercises.
Imagine This It’s 9:00 a.m. on a Tuesday. Your executive team is gathered around the table for a cyber incident tabletop exercise. Suddenly, the “attack” unfolds—emails flood in, customers demand answers, and social media lights up with questions your comms team hasn’t prepared for. Everyone’s watching the facilitator to guide the conversation, adjust the injects,…
The saying “a picture paints a thousand words” has never been as true in the world of simulation exercises. The only difference is that it’s not just pictures that can create realism and keep participants engaged. It has never been easier to create simulation videos, audio recordings, manipulated images, simulated social media and much more….
Having the right tools to use during an emergency can be crucial for success. Technology and/or documented plans are essential in being prepared, but it’s important not just have them at your fingertips-you must understand how they work too! In this short video clip from the Crisis Coordinator Webinar Series, Rob Burton discusses the importance…
In today’s world, where safety and security are at the forefront of public consciousness, malls stand as not just centers of commerce but community hubs that attract diverse people every day. With this footfall comes the responsibility of ensuring safety for shoppers, employees, and visitors alike. Among the various threats that malls must be prepared…
Decision-making is the process of selecting a course of action from more than one alternative option, which is challenging to do when making high-stress decisions in crisis situations. In this short video clip from the Crisis Coordinator Webinar Series, Rob Burton explains organizations should have a process to help guide their decision making. Do you…
The United States and Canada have a long history of working together to ensure that, should there be a major incident, frameworks exist to enable joint response, across the international boundary. In 2016, total bilateral trade in goods and services exceeded $635 billion USD, a large portion of which occurs cross border via trucking and…
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