Latest News and Articles
When War Breaks Out: What Businesses Should Be Doing to Prepare and Protect Their Operations
War is often perceived as a geopolitical issue affecting governments, militaries, and national security agencies. But in today’s interconnected global economy, armed conflict rarely remains confined to the battlefield. Even when the…
A Crisis Limps Into the ER: First, Do No Harm
When your organization encounters a crisis, say a fire, you’ll of course take immediate steps to put it out. But depending on how big the fire is, it could mean a prolonged crisis, and you’ll want to have some way of measuring its seriousness so you can act accordingly. …
Using Real-Life Testing to Improve Your Online Crisis Communications
I’m often asked which times are better to tweet and communicate with one’s audience on social media, in a crisis. With tons of studies out there revealing the “best days and times” to tweet and share online, I can see how people get confused and wonder such things for…
Crisis Communications | Crisis Management | Emergency Management | Exercises | Preparedness | Uncategorized
Could a Crisis Plan and Simulation Exercises Have Prevented The Canadian Railroad Catastrophe?
Can a crisis plan that’s regularly tested through crisis simulation exercises help to prevent disasters such as the cataclysmic train derailment that occurred in the Quebec town of Lac-Mégantic last July? The answer is — yes and no. Yes, if vulnerabilities are identified and addressed, but no, if the…
LA’s Finest Under Fire – The Rogue Employee
If you’re in the field of preparedness, the notion of a rogue employee is not new. However, the tragic outcomes of a highly skilled and disgruntled former police officer taking down his counterparts has left many shaken in LA and across the U.S. Christopher Dorner, age 33, was accused…
Carnival’s Bumpy Navigation
Carnival Cruise Line faced a serious threat to its people, passengers, and public image when a ship lost power due to an engine room fire in the Gulf of Mexico. Within a few hours, some of the ship’s 4,000 passengers began sharing stories through social media and cell phones…