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AI Can’t Read the Room: Why Human Facilitators Are Still the Most Powerful Tool in Crisis Preparedness
By an exercise facilitator who has run hundreds of simulations, watched leadership teams under pressure, and learned one essential truth: when people are stressed, technology steps aside and the human…
Crisis Communications | Crisis Management | Emergency Management | Exercises | Preparedness | Uncategorized
Could a Crisis Plan and Simulation Exercises Have Prevented The Canadian Railroad Catastrophe?
Can a crisis plan that’s regularly tested through crisis simulation exercises help to prevent disasters such as the cataclysmic train derailment that occurred in the Quebec town of Lac-Mégantic last July? The answer is — yes and no. Yes, if vulnerabilities are identified and addressed, but no, if the…
LA’s Finest Under Fire – The Rogue Employee
If you’re in the field of preparedness, the notion of a rogue employee is not new. However, the tragic outcomes of a highly skilled and disgruntled former police officer taking down his counterparts has left many shaken in LA and across the U.S. Christopher Dorner, age 33, was accused…
Carnival’s Bumpy Navigation
Carnival Cruise Line faced a serious threat to its people, passengers, and public image when a ship lost power due to an engine room fire in the Gulf of Mexico. Within a few hours, some of the ship’s 4,000 passengers began sharing stories through social media and cell phones…