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Looking Back to Move Forward: What 2025 Reinforced About Crisis Preparedness
As the year draws to a close, it is natural for organizations to reflect on what they accomplished, what they endured, and what still feels unresolved. For many leadership teams,…
The Vulnerability Assessment: 5 Steps to Gain Management Support for Crisis Planning
It’s not news: media headlines tell shocking stories of organizational crises every. single. day. Moreover, while some crises happen suddenly, they are much more likely to smolder, perhaps for years before they erupt. A crisis may not be shock and awe, but can still derail your organization. A crisis threatens…
Risk Communication Preparedness: MERS CoV & The Stigma Dilemma
The problem facing South Korean Health Minister Moon Hyung-pyo was painfully obvious and played out during his May 31 press conference in Seoul regarding MERS CoV. As MERS CoV cases continued to climb and fear of the disease threatened to envelop the nation, the Minister explained that the key to…
Communicating Risk to a Distrustful Public – What works; What doesn’t
In the May 4th New Yorker, Malcolm Gladwell wrote an article called, “The Engineer’s Lament: Two ways of thinking about automotive safety.” To the engineer, Gladwell writes, a car’s safety lies on a continuum of extremes ranging from totally unsafe to completely safe. In contrast, the public’s view, and, usually, the…
12 Tasks to Organize your Tabletop Exercise
As part of the preparation to conduct a tabletop exercise there are several important administrative and technical items that are easy to forget. Forgetting one or more of these items may lead to a less than desirable outcome during the exercise. Here’s that list: Identify the training location(s) Finalize the…
The Kidnapped CEO
Kidnap, Ransom, and Extortion Scenario Planning The CEO lands in Rome for an executive leadership conference and never arrives at his hotel. Calls to his mobile phone go straight into voice mail. His scheduled driver and security detail in Rome have also gone missing. The clock is ticking….. What do you…
Crisis Exercise – The After Action Report
An After Action Report (AAR) is used to provide feedback on the exercise. It summarizes exercise events and analyzes performance of the tasks identified as important during the planning process. It also evaluates achievement of the selected exercise objectives and demonstration of the overall capabilities being validated and documents gaps…