Latest News and Articles
Navigating Turbulent Waters: Crisis Management & Business Continuity After a Major Flood
When floodwaters rise, so do the stakes for businesses. For corporate crisis managers, a major flood is more than a natural disaster—it’s a real-time stress test of operational resilience and…
INTERVIEW: Expert, Marisa Randazzo, Ph.D., talks Education Risk Management
Q: What are the most rewarding elements of working within the education risk management space? A: Threat assessment is considered to be the current best practice for handling threatening situations and preventing targeted violence at colleges and universities, in K-12 schools, in workplaces, and in the military. When we conduct…
Six Guidelines for Ethical Crisis Communications
Acting and communicating ethically should be a daily priority for any organization. However, during a crisis, the stakes grow higher, and the ethical challenges of communicating both accurately and strategically can be very complicated. For example: How should researchers who must provide information on a deadly virus, such as Ebola,…
3 Important Takeaways from Emory University Hospital’s Ebola Controversy
Emory University Hospital had a tough crowd to deal with when they announced that they’d be receiving and caring for two American missionary doctors who had contracted the Ebola virus in West Africa. However, the way they chose to handle the issue and communicate with the general public was…
War-gaming – Part 1: The History
The term, “war-game” is simply a translation of the German term, “kriegspiel.” Because many are simply uncomfortable with the term “war-game,” feeling perhaps that war is too serious for “games,” you will often see every term but war-game used to describe war-games. These include Map Maneuver, Chart Maneuver, Field Maneuver,…
Pandemic Business Continuity Planning – Session Two
During our first discussion on the need for a Pandemic Business Continuity Plan we emphasized that planning for a pandemic is different than planning for other contingencies. The primary challenge you will encounter during a pandemic is not how to deal with the loss of infrastructure and communications,…
Pandemic Business Continuity Planning
Are you prepared for how a pandemic might affect your organization? During the past decade we have witness a rise of new sub-types of influenza viruses, including some which have shown the ability to be transferred from animal to animal, then animal to human, and finally human-to-human. The result…