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You Need More than a Continuity Plan to Prepare for Crisis

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“My company has a business continuity plan. Why do I need a crisis communication plan, too?”   Business continuity and crisis management are increasingly on the minds of organizational leaders worldwide. As well they should be. Many senior leaders with a business continuity plan in place believe they are well…
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9 Questions to Ask During a Crisis

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When an incident happens it is essential that the top management of an organization establish, define and document their policy for crisis management, which includes clear directions and expectations. Related:  How to Build a Strong Crisis Management Foundation It includes a statement of intent that clearly and concisely outlines their objectives,…
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Pros and Cons of Social Media Before, During and After a Crisis

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When a crisis, such as a natural disaster, affects the public, social media will always come into play.   While social media is an increasingly vital aspect of crisis communications, it usually does not exist on its own. Social media supplements and enhances other, more traditional communications, whether it’s a…
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