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The latest news, podcasts, and information from the PreparedEx team as well as other experts within the crisis management industry.
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CC Series Short: Crisis Response Strategy
Crisis response strategies are purposeful actions taken to reduce the negative effects of a crisis on an organization and its stakeholders, and are critical resources for limiting negative effects on the organization's reputation. The dynamic nature of crises make it...
CC Series Short: The Crisis Communications Plan – Part 3
Rule # 1 of Crisis Communications: Show Empathy -- Be Human. They don’t care how much you know until they know how much you care. Going in front of the media during a crisis is a double-edged sword. On the one hand it affords the organization’s spokesperson a crucial...
The Family Liaison Officer Role – An Interview with Moose Mutlow
In episode 90 of the PreparedEx podcast, Rob discusses the Family Leason Officer (FLO) role with Moose Mutlow. Moose provides insight into search and rescue emergencies as a trained and experienced FLO. Moose discusses his career so far and goes into detail about the...
CC Series Short: The Crisis Communications Plan – Part 2
The communications professional should establish the organization as the most authoritative source of news about the crisis so the organization’s messages are more likely to be included in the coverage. Hiding from the media will always make matters worse. Engaging...
CC Series Short: The Crisis Communications Plan – Part 1
The Crisis Communications Plan as an essential component of the overall Crisis Plan. Many times during crises, employees are the most neglected stakeholder group. Having a comprehensive stakeholder list is important during an incident and crisis. Create yours today...
CC Series Short: Horizon Scanning is a Cross Functional Team Activity
It is important that members of your crisis management team can work together during the Horizon Scanning process. Make this a regular activity (at least a few times a year). Some team members can and will have key information to be shared to...
The Profile of the Crisis Coordinator
The role of the Crisis Coordinator is one that is vital to an organization's crisis preparedness. This person ensures that the Crisis Management Team is properly trained and exercised, that the Crisis Management Plan is up-to-date and maintained, and that crisis...
CC Series Short: The Advantages of Horizon Scanning
One very important tool that can be implemented into a crisis management team’s tool kit is Horizon Scanning. Being able to respond to a crisis is something many organizations struggle with. Typically, their struggle stems from a lack of planning and testing of...
COVID Lessons from the UK
In episode 89, we interviewed Rob Doran of Black Dog Crisis Management Ltd. Rob discussed the current state of COVID in the UK and the impact it’s having on businesses and society. Rob also spoke about some of the lessons that organizations should have learned from...
CC Series Short: What is Horizon Scanning?
Horizon Scanning is a systematic examination of potential threats, opportunities and future developments, which may have the potential to create new risks or change the character of risks already identified. In this short video clip from the Crisis Coordinator Webinar...